Product Manager
Product Manager
Location: Remote (occasional ad hoc travel to Telford - very rare)
Contract Length: Initial 4-month discovery phase (with strong likelihood of extension)
Security Clearance: BPSS required
Rate: £530 per day inside IR35
Role Overview
We are seeking an experienced Product Manager to support the HMRC One Login programme. This role involves managing one or more digital products or services, operating with a high degree of autonomy to shape product direction, prioritise delivery, and ensure alignment with user needs, policy, and business outcomes.
Key Responsibilities
Product Ownership & Delivery
- Own and manage the product backlog, defining and prioritising user stories aligned to programme outcomes
- Ensure delivery meets agreed acceptance criteria and user/business needs
- Collaborate closely with Delivery Managers to ensure plans, milestones, and outputs are achieved
Stakeholder Engagement
- Engage with HMRC, Capgemini, and wider stakeholders to capture requirements and manage expectations
- Build strong relationships and influence decision-making through clear communication
User & Business Focus
- Translate business requirements into well-defined product deliverables
- Use data, research, and user feedback to shape product direction and optimise outcomes
- Ensure alignment with GDS standards and HMRC user-centred design principles
Agile Product Management
- Operate effectively within Agile environments (Scrum/Kanban), applying lean practices
- Work closely with cross-functional teams to remove blockers and maintain delivery momentum
Governance & Assurance
- Track and report on deliverables to ensure they meet acceptance criteria
- Contribute to governance activities, reporting, and programme-level decision-making
Required Experience
- Proven experience as a Product Manager within the UK Public Sector (ideally HMRC, DWP, or GDS-aligned)
- Strong background in Agile delivery environments (Scrum/Kanban)
- Experience working within large System Integrators (e.g., Capgemini)
- Ability to translate user needs into clear, deliverable outcomes
- Experience working within SOW-driven, outcome-based engagements
Tools & Environment
- Jira / Confluence for backlog management and delivery tracking
- Agile, multi-disciplinary teams (engineering, design, QA, BA)
- Governance aligned to HMRC and Capgemini programme structures