Senior Field Delivery Engineer

Senior IT Field Delivery Engineer

Dundee, Perth, Inchture, Abernyte & Surrounding Areas
Permanent | Full-Time
Mon-Fri, 9:00am-5:30pm + 1-in-4 OOH Rota
Company Van + Large Company Benefits

Why Join?

We're looking for a Senior IT Field Delivery Engineer to deliver high-quality onsite support to customers across multiple locations. You'll work with a wide range of IT hardware and software technologies, supporting everything from desktops and laptops to servers, networks, and retail equipment.
This role requires security clearance or willingness to obtain it.

What You'll Be Doing

• Diagnose, repair and replace: PCs, laptops, printers, servers, retail tech & peripherals
• Complete customer rebuilds and desk-side configurations
• Support and mentor fellow engineers
• Provide cover for planned/unplanned absences at customer sites
• Achieve SLAs and performance targets
• Maintain real-time updates via mobile device, including part movements and RMA management
• Lead and support IMAC projects
• Take part in a 24/7 on-call rota (1:4)
• Ensure compliance with H&S, company policies, and customer processes
• Maintain company assets to a high standard

What You'll Bring

• Professional, customer-focused attitude
• Full UK driving licence
• Strong communication and interpersonal skills
• Self-motivated with great organisational ability
• Relevant technical certifications or equivalent experience
  • CompTIA A+ and Server+ preferred
• Ability to work at height and undertake manual handling tasks
• Positive, team-orientated approach

What's on Offer

Competitive base salary
Company van
Flexible benefits scheme
Large company perks & wellbeing support
2 paid volunteering days per year
Career development & training on new technologies