Centre Manager - 12months FTC

Talent Guardian is delighted to be supporting our client in the search for a skilled and proactive Centre Manager. This is a key leadership role, focused on overseeing daily centre operations, guiding a committed on-site team, and delivering an outstanding experience for all clients and guests.

Key Responsibilities

• Welcome visitors and manage calls professionally to create a strong first impression.
• Oversee suppliers to ensure consistent, high-quality service across all areas.
• Communicate effectively with clients and internal teams.
• Support client IT needs, including internet setup (with external IT assistance)
• Build strong working relationships with clients, suppliers, and the team.
• Lead the on-site team to maintain high operational standards.
• Confidently use systems for access, invoicing, and IT support.
• Assist with site tours, client onboarding, and other commercial activities.
• Organise internal events to encourage client networking and engagement.
• Maintain full knowledge of building services and facilities.
• Manage accurate invoicing and proactively address outstanding payments.
• Ensure compliance with company policies and procedures.
• Handle client renewals and support long-term retention.
• Coordinate prompt resolution of maintenance issues.
• Identify and implement service and operational improvements.
• Train, mentor, and develop team members.
• Represent company values and support the wider community.
• Provide cover for other centres when needed. 

We’re looking for someone who brings:

• Strong people management and team leadership experience
• Excellent organisational and time-management skills
• Confidence working with IT systems and the ability to learn new platforms quickly
• A professional appearance and confident communication style
• A proactive, solutions-focused mindset
• Exceptional verbal and written communication skills
• A calm, consistent, and fair approach to decision-making
• A collaborative and supportive attitude that inspires their team
• Creativity and resilience when faced with challenges
• A genuine commitment to delivering excellent service and creating a positive environment.

Apply Today!