Business Relationship Manager - IT Supply Chain

IT Business Relationship Manager - Supply Chain
Enterprise Transformation | Retail | SAP S/4 Hana | Supply Chain
Hybrid working, London | £ Senior level + bonus

This is a senior Business Relationship Manager role within a major, complex retail organisation, with a clear focus on SAP S/4HANA and enterprise transformation. The role plays a central part in connecting IT with Supply Chain, Buying and Merchandising, ensuring technology investment delivers measurable operational value.

Why This Role?

Senior influence across SAP S/4HANA and enterprise technology
Central role in a major transformation programme
Enterprise-scale Supply Chain environment
Hybrid working model
Senior package with bonus
Clear long-term career progression

The position is relationship-led and operates at senior level across the business. It acts as the primary interface between technology and supply chain, helping shape how SAP S/4HANA and wider enterprise platforms support end-to-end supply chain activity.

You will own the demand pipeline for supply chain into IT including shaping technology roadmaps, supporting investment decisions and ensuring priorities align to business outcomes.

Having excellent Senior stakeholders' engagement and relationship building is a given.

A core focus is supporting a large-scale SAP S/4HANA programme alongside wider ERP, data and process optimisation initiatives. The role ensures change is well governed, coordinated across IT and business teams, and focused on outcomes rather than technology delivery alone.

The position also leads and develops a Business Analysis capability, setting delivery standards and supporting effective collaboration across programmes and product teams.

This role offers senior-level visibility, autonomy and influence across both technology and operational leadership. It operates in a fast-paced retail environment where credibility, relationship management and strategic thinking are essential.