Engineering Manager (Service, Operations)
Engineering Manager (Service, Operations) - Defence Industry
Farnborough (Onsite)
High Level UK Security Clearances Required
£85k + great corporate benefits
Enjoy being the person who brings control, clarity and direction to engineering in a complex, high-pressure environment?
This is a critical leadership role at the centre of engineering delivery, responsible for managing engineering resources across a high-assurance environment while ensuring the stability of live services and the effective delivery of change. Sitting at the core of engineering activity, this role balances operational performance with the integration of change, while driving down technical debt and ensuring incidents are handled quickly and effectively.
Working closely with the Product Owner, Technical Authority and service teams, you will act as the focal point for engineering coordination, aligning priorities, resources and delivery.
The role
Managing engineering resources across patching, updates and ongoing maintenance, ensuring changes are clearly communicated and service impact is understood and controlled. Working with the Technical Authority to identify technical debt, define remediation plans and bring in specialist resource where required.
Partnering with the Product Owner to size, plan and prepare engineering activity needed to deliver change from the MVC pipeline. Leading the response to incidents across P1 to P4, ensuring the right expertise is applied quickly, and acting as Incident Manager for major P1 and P2 incidents, driving resolution.
Maintaining structure, clarity and accountability across engineering and service teams to ensure delivery remains aligned and controlled.
What is needed
Experience leading engineering teams within complex, service-led or high-assurance environments, with a strong understanding of service management, incident handling and controlled change delivery. Comfortable managing competing priorities across live service and project delivery, with experience identifying and reducing technical debt.
A calm, structured approach in high-pressure situations, alongside strong communication skills across technical and non-technical stakeholders. Organised, methodical and delivery-focused.
This is a role for someone who enjoys being at the centre of engineering operations, where you will bring clarity, control and momentum in an environment where your impact is immediate and visible.