Hardware Engineer

Hardware Integration Support Engineer

• Contract role – Inside IR35
• High Wycombe office attendance required 2–3 days per week

We are seeking a hands-on Hardware Support Engineer to join an enterprise client on an initial 3-month contract. This role is ideal for someone with strong troubleshooting skills who enjoys diagnosing and resolving hardware, networking, and peripheral-related issues across complex technology environments.

Key responsibilities:

• Investigating and resolving hardware and software integration issues
• Diagnosing Windows PC hardware, driver, configuration, and peripheral faults
• Troubleshooting USB devices, serial connections, printers, routers, and network connectivity issues
• Reimaging, rebuilding, and configuring Windows-based systems
• Supporting lab setup, maintenance, testing, and fault reproduction activities
• Performing basic electrical and connectivity checks, including power and cabling diagnostics
• Creating troubleshooting documentation, test procedures, and operational guides
• Defining repeatable processes for repair, refurbishment, testing, and quality assurance
• Collaborating with software engineers, support teams, and third-party suppliers to identify root causes

Key skills and experience:

• Strong hardware and desktop support troubleshooting experience
• Solid Windows PC configuration and diagnostics knowledge
• Experience working with networking equipment, routers, USB devices, and serial peripherals
• Ability to investigate and reproduce technical issues in a lab environment
• Strong documentation and process improvement skills
• Practical, methodical approach to problem-solving

Additional information available on successful application.