Head of Technology Operations

Head of Technology Operations – Regional Leadership Role

Location: West Midlands or London Based

Contract: Permanent, Full-Time

Salary: Competitive + Bonus + Benefits

About the Role

Our client are seeking an experienced technology leader to head IT operations across the region. This pivotal role will drive strategic IT initiatives, oversee infrastructure and applications, and ensure seamless service delivery to enable business growth. You will lead a high-performing team, champion cultural change, and integrate systems and processes to create a unified, agile IT function.

Key Responsibilities

• Lead and develop a regional IT team, fostering collaboration and continuous improvement.
• Define and implement IT strategy aligned with business objectives.
• Drive integration of systems, processes, and teams to eliminate fragmentation.
• Oversee ERP strategy and execution
• Manage IT budgets, contracts, and service provision.
• Ensure compliance with governance, security, and regulatory standards (GDPR, ISO).
• Deliver infrastructure and application projects on time and within budget.
• Champion innovation and transformation to accelerate business performance.

What We’re Looking For

• Proven experience managing IT operations at a senior level within a complex, multi-site environment.
• Strong leadership skills with a track record of building and motivating high-performing teams.
• Expertise in ERP systems and security protocols.
• Ability to influence stakeholders and drive change across diverse regions.
• Excellent communication, strategic thinking, and project management skills.
• Customer-first mindset and commitment to delivering IT as a service.

Desirable

• Experience in global or matrix organisations.
• Professional qualifications in IT or project management.
• Familiarity with lean principles and continuous improvement methodologies.

What We Offer

• Competitive salary and bonus structure.
• Comprehensive benefits package including pension and healthcare.
• Opportunities for professional development and career progression