2nd Line Support Engineer

L2 Engineer / 2nd Line Support Engineer / Field Engineer

£200 - £250 Inside IR35

3 months

Glasgow

Field Engineer / Field Support Engineer / 2nd Line Support Engineer – 3 months – Scotland – Inside IR35

We're looking for an experienced 2nd Line Support Engineer / Field Engineer to join our client on an initial 3-month contract. You'll be providing IT support across multiple sites in Scotland, with a base at the client's head office in central Glasgow and several satellite locations.

This is a field-based role (Monday–Friday) requiring regular travel across Scotland. A full UK driving licence and access to a suitable vehicle are essential. All travel expenses will be covered.

Ensure all your application information is up to date and in order before applying for this opportunity.

What you'll be doing

• Providing 1st and 2nd Line IT support (phone, email, and deskside)
• Responding to incidents and service requests in line with agreed SLAs
• Delivering both reactive and proactive maintenance to ensure smooth IT operations
• Supporting hardware, software, and user accounts across multiple locations

What we're looking for

• Proven experience in a 2nd Line Support / Field Engineer role
• Strong knowledge of:
• Windows 10 & Office 365
• Microsoft applications (Outlook, Word, Excel)
• Active Directory & Exchange
• Hardware support (desktops, laptops, printers)
• Hands-on experience with ServiceNow (essential)
• Full UK driving licence and own transport

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your TalentBank Technology Consultant. Additionally, you can contact Matt Hudson, by exploring the TalentBank Technology website.

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