IT Admin Support

Job Description

We are currently recruiting for an ICT Admin Support Officer to join a local authority's Digital and Transformation team in Crawley.

This is an excellent opportunity for an experienced administrator with strong IT, financial administration and organisational skills to support the smooth running of ICT services. The successful candidate will play an important role in managing contracts, supporting purchasing activities and ensuring accurate financial and administrative processes.

The role offers hybrid working, 30 hours per week and an initial 12-month fixed-term contract.

Key Responsibilities

• Provide comprehensive administrative support to the ICT team, including meeting coordination, correspondence and general office duties.

• Maintain and update the organisation's ICT contract register, covering software, licences, hardware and professional services.

• Monitor contract expiry dates and coordinate renewals to ensure compliance, efficiency and value for money.

• Coordinate contract exemption requests and liaise with internal departments, procurement teams, suppliers and senior management.

• Manage Freedom of Information (FOI) requests, ensuring accurate responses within statutory deadlines.

• Coordinate purchasing activities, including purchase orders and purchasing card transactions.

• Process invoices, confirm receipt of goods, allocate financial codes and resolve payment queries.

• Maintain accurate records, including annual leave and flexi-leave information.

• Prepare reports, analyse information and identify opportunities to improve processes and achieve value for money.

• Ensure all activities comply with council policies, financial procedures and relevant legislation.

Skills and Experience Required

• Previous experience in an administrative or business support role.

• Good knowledge of ICT services and financial systems and procedures.

• Strong Microsoft Office skills, particularly Excel.

• Experience processing invoices, raising purchase orders and obtaining quotations.

• Excellent organisational skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to manage competing priorities and meet deadlines.

• Confidence liaising with internal and external stakeholders.

• A proactive, professional and diplomatic approach to work.

Contract Details

• Job title: ICT Admin Support Officer

• Location: Crawley Town Hall, with hybrid working

• Pay rate: £17.00 per hour, excluding agency fees

• Hours: 30 hours per week

• Contract length: 12 months

• Start date: ASAP, ideally November 2026

• Interview process: Face-to-face or video interview

• References: Two required

• DBS requirement: None

• Driving licence: Not required

Please note: This is a project-funded position, and the contract is subject to the continuation of the relevant project.