IT Support & Technical Assistant to Managing Director

We are looking for a motivated and enthusiastic IT Support & Technical Assistant to support our Managing Director and wider business operations. This is a hands-on, varied role combining day-to-day IT support with involvement in digital projects and business systems.

This role is ideal for someone early in their career or looking to step into IT/technical work — full qualifications are not required, but a strong willingness to learn is essential.

IT Support

• Provide first-line support for hardware, software, and basic network issues
• Set up and maintain PCs, laptops, printers, and mobile devices
• Assist with user accounts, passwords, and basic security practices
• Support cloud systems (e.g. Microsoft 365, Google Workspace)
• Help with website updates and basic troubleshooting

Technical & Business Support

• Assist the Managing Director with technical tasks and projects
• Support improvements to systems and digital workflows
• Help with data entry, reporting, and basic analysis
• Assist with e-commerce or internal systems where required
• Provide support during events or technical setups

• Keen interest in IT, technology, or digital systems
• Strong willingness to learn and develop new skills
• Problem-solving mindset and positive attitude
• Basic understanding of computers and common software
• Organised and able to manage multiple tasks
• Good communication skills

• Any experience with IT support, even informal or personal
• Familiarity with websites (e.g. WordPress)
• Interest in digital tools, marketing, or e-commerce
• Basic understanding of networks or cybersecurity

• Training and development opportunities
• Hands-on experience across a wide range of systems
• Close mentorship working alongside senior leadership
• A varied role with real responsibility and growth potential

Monday - Friday

7am - 3pm