Organizational Change Manager

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Role: OCM Consultant

Job Type: Permanent

Location: London, UK

Number of hours: 40 hours per week – full time

Ready to utilize your experience and expertise in design, development, and delivery of organizational change management?

We have an exciting role for you – OCM Consultant.

Careers at TCS: It means more

TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.

• Build strong relationships with a diverse range of stakeholders.
• Gain access to endless learning opportunities.
• Work closely with the range of teams within the business to bring products to life.

The Role

As an OCM Consultant, you will support the design, development, and delivery of organizational change management activities for technology-driven and business transformation initiatives. You will work closely with stakeholders and SMEs to assess change impacts, identify adoption risks, and develop practical solutions to drive readiness and user adoption. You will be expected to quickly understand client needs, operate across both strategic and hands-on delivery, and contribute to related areas such as business change and enablement.

Key responsibilities:

• Onsite development and delivery of OCM consulting solutions in client environments
• Support the development of OCM deliverables and activities for technology‐enabled programmes and stand‐alone OCM projects
• Contribute to the development of project plans, timelines, and work estimates
• Clarify, prioritise, and manage personal work plans effectively
• Translate business process and technology changes into specific OCM programmes, activities, and tasks
• Contribute to the development and management of OCM metrics, driving programme effectiveness and client satisfaction
• Provide a high level of service to clients, supporting overall Customer Satisfaction Survey results
• Contribute to the development of responses throughout the client sales lifecycle
• Build and sustain relationships with key stakeholders across account teams and business units.
• Support the growth of the OCM practice through contributions to methodology, collateral, and intellectual capital.

Your Profile

Essential skills/knowledge/experience:

• Experience in a professional services or consulting environment.
• Experience in strategy or change management-led transformation.
• Knowledge of one or more Change Management approaches with the ability to flex within that approach dependent upon client and project need
• Proven experience in the development and delivery of Organisational Change Management (OCM) solutions in client environments
• OCM responsibilities supporting the global implementation of one or more market‐leading enterprise applications (e.g. SAP, Oracle etc).
• Excellent written and verbal communication skills in English
• Experience with a market-recognized Change Management methodology
• Effective communication skills for different stakeholder groups and at all levels of an organization
• Project management skills, using market-leading tools.
• Advanced, demonstrable skills in Microsoft PowerPoint and Microsoft Excel.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Next Steps

Due to a high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.