Program Manager

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Role: Program Manager - Public Sector

Job Type: Permanent

Location: London

Ready to lead large Programs and drive engagements across Public Sector Group?

We have an exciting opportunity for you – Program Manager - Public Sector!

Careers at TCS: It Means More

TCS is a purpose‐led transformation company, built on belief. We don’t just help businesses transform through technology — we support them in making a meaningful difference to the people and communities they serve. Our clients include some of the biggest brands in the UK and worldwide. For you, it means more — more opportunity, more challenge, and more impact.

• Shape and execute mission critical engagements

• Lead large engagements within the sector

• Provide client advisory services for digital transformation by leveraging TCS expertise

The Role

You will lead large transformation and mission critical projects and programmes in the public sector business. You are expected to set up client relations for strategic logos. You will contribute delivery-led revenue/sales growth of TCS Public Sector business.

Key Responsibilities

• Responsible for shaping and delivering large complex programmes from inception to go-live/hyper care/transition
• Provide client advisory services for digital transformation by leveraging TCS expertise
• Drive TCS business growth with CxOs and negotiate larger share of business through consultative sales
• Manage complex/matrix set of stakeholders at multiple levels including CXO’s, policy makers, business owners etc. (both client and TCS)
• Lead and manage Agile/Waterfall delivery
• Tracking and reporting on progress against the plan, including managing exceptions and escalations
• Supplier management and where necessary manage sub-contractors
• Responsible to build and maintain working relationship with key partners, product vendors and 3rd party providers
• Assessing and managing the risk profile of the Project / Programme, mitigation plans, create/maintain registers
• Provide reporting for Programme Operational Boards and Senior/Exec level Steering Committees
• Ability to present TCS solutions and business models to technical and non-technical audience during sales stage and delivery phase

Your Profile

Essential Skills / Knowledge / Experience

• Proficient experience of delivery within the UK Public Sector including with Central Government
• Large programme management and proficient experience in rolling out end-to-end transformation initiatives
• Exposure to multiple delivery models including Agile, Waterfall etc.
• Exposure to, and strong understanding of, GDS delivery approaches, assessments and stage gates.
• Proficient understanding of project and programme disciplines – structure, standards, gateways, process adherence, accurate and detailed planning
• Transition Management – Ability to transition new/on-going services (Application Development/Support, Infra etc) into TCS and service transition of large programmes to BaU
• Experience in Change Management, Risk Management, Financial Management, Pricing, Commercial, Contracts
• In depth knowledge and work experience in Service Delivery operations
• Hands on Experience of working in DevOps Environment
• Exposure to full spectrum of services including Cloud, Infrastructure, Service Desk, End User Services, Service Delivery, Operations management, Testing, ERP, Shared Services etc.
• UK Public Sector bid process, Supplier Qualification/RFP process and proposal response creation is highly desirable
• Exposure to UK Government Digital Services (GDS) and DDaT
• Exposure /knowledge on digital technologies (Cloud, RPA, AI/ML, BI, Data/Analytics, Cognitive Chat solutions, Process mining, BPM technologies etc.)
• Proficient interpersonal skills to convince, reassure, persuade and negotiate

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in.

If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity.

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.