ICT Technician

ICT Technician - Eastleigh - Temporary role for 8-12 weeks - pay rate £18.71 - £19.75 depending on experience - Full time hours office based

We're looking for a skilled ICT Technician to join our client and provide high-quality technical support across multiple sites. If you enjoy hands-on work, solving technical problems, and delivering excellent customer service this could be the role for you.

Duties include:

• Installing, maintaining and supporting ICT hardware, software and associated equipment.
• Providing high-quality, customer-focused technical support to users at all levels.
• Troubleshooting incidents, resolving technical issues and updating service records accurately.
• Supporting the installation of racks, cabling, sockets and network-connected devices.
• Administering systems, contributing to infrastructure support and assisting with project work.
• Managing ICT equipment lifecycle including deployment, upgrades and decommissioning.
• Liaising with third-party suppliers to ensure service levels are met.
• Producing documentation including procedures, technical notes and configuration updates.
• Participating in an out-of-hours support rota when required.
• Ensuring compliance with data protection, security and internal policies

Skills and experience required

• 3+ years working in ICT Service Delivery.
• 5+ years supporting ICT hardware in a complex environment.
• Strong knowledge of Microsoft Operating Systems and Active Directory.
• Experience supporting data and communications networks.
• Experience with desktop builds and maintenance.
• Knowledge of ICT security principles and best practices.
• Excellent communication and customer service skills.
• Full UK driving licence and willingness to travel between sites

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.