AI Automation Engineer (M365)

AI Automation Engineer

Employment Type: Permanent

Location: Sussex (Hybrid - 1 day onsite per week)

Salary: £45,000 - £60,000

The Opportunity

An exciting opportunity has arisen for an AI Automation Engineer to join a growing Intelligent Automation and Process Engineering function within a major UK organisation.

This is a newly developing capability focused on using AI, Microsoft Copilot and Microsoft Power Platform to transform how work is delivered across the organisation.

You'll design and deliver automation solutions that improve business processes, create efficiencies and enhance experiences for both customers and colleagues. You'll have the opportunity to work with emerging AI technologies while helping establish best practice, governance and standards across a growing automation ecosystem.

What You'll Be Doing

• Design and develop AI-powered automation solutions across Microsoft 365.

• Build workflows, applications and integrations using Power Platform.

• Develop solutions using Power Automate, Power Apps and Power Pages.

• Leverage Microsoft Copilot and Copilot Agents to deliver intelligent automation.

• Work with stakeholders to identify opportunities for process improvement and automation.

• Design secure, scalable and supportable automation solutions.

• Troubleshoot and resolve technical issues across automation solutions.

• Contribute to governance, standards, documentation and best practice.

• Support the adoption and continuous improvement of AI and automation capabilities.

• Stay up to date with emerging AI and automation technologies.

What We're Looking For

Essential Experience

• Commercial experience developing automation solutions within Microsoft 365.

• Strong hands-on experience with Power Automate, including Cloud and/or Desktop.

• Experience with Power Apps and Power Pages.

• Experience working with Copilot Agents, Microsoft Copilot or similar AI-enabled automation technologies.

• Strong understanding of workflow design, automation and system integration.

• Understanding of security and governance principles, including DLP, RBAC and identity management.

• Strong troubleshooting and problem-solving abilities.

• Experience with software development lifecycle practices, including testing, CI/CD and technical documentation.

Please note: This role is focused on Microsoft 365 and Power Platform automation rather than Dynamics 365.

Desirable Experience

• Experience with Copilot Studio and AI-enabled automation.

• Microsoft Power Platform certifications such as PL-100, PL-200 or PL-400.

• Azure certifications such as AZ-900, AI-900 or AZ-204.

• API-led integration or event-driven architecture.

• Experience with Alteryx or other data-driven automation tools.

• Exposure to platforms such as ServiceNow, SAP or GIS.

• Experience contributing to automation governance, standards or platform adoption.

• A strong interest in emerging AI technologies and digital transformation.

What's On Offer?

• The opportunity to work with Microsoft Copilot, Power Platform and emerging AI technologies.

• Join a newly developing Intelligent Automation capability with significant scope for growth.

• The opportunity to influence engineering standards, governance and best practice.