Scrum Master and Agile Facilitator

About Us:

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded the Sustainable Markets Initiative’s Terra Carta Seal, in recognition of actively leading the charge to create a climate and nature-positive future.

Job Details:

• Standups: Facilitate daily standups (or the daily scrum) as needed.
• Iteration/sprint planning meetings: Protect the team from over-committing and scope creep. Aid in estimation and sub task creation.
• Sprint reviews: Participate in the meeting and capture feedback.
• Retrospectives: Note areas for improvement and action items for future sprints.
• Board administration: Work as the administrator of the scrum board. Ensure that cards are up to date and the scrum tools like Jira are working well.
• 1 on 1s: Meet individually with team members and stakeholders as needed. Iron out team disagreements about process and work styles. Many scrum practitioners oppose 1on1, believing these communications should happen during standups. However, new teams often prefer to have these regular face-to-face interactions with specific team members. The scrum master may decide that these individual interactions are crucial for team development and getting to know one another.
• Internal Consulting: Scrum masters should consult with team members and internal stakeholders on how best to work with the scrum team.
• Reporting: Regular analysis of burndown charts and other portfolio planning tools to understand what gets built and at what cadence.
• Blockers: The scrum master aids the team by eliminating external blockers and managing internal roadblocks through process or workflow improvements.
• Busy work: If the scrum team isn’t functioning as well as it could be, that’s the scrum master’s problem. Maybe that means fixing broken computers, moving desks around, or even adjusting the thermostat. Scrum masters should be comfortable doing just about anything to help their team and should be not shy away from grabbing coffees, providing snacks, or adjusting the thermostat if that’s what the team really needs.

Scrum master skills

Scrum masters require a unique set of soft skills to effectively fulfill their roles. Here are some of the key skills and qualities needed to excel as a scrum master:

1. Leadership: Scrum masters must exhibit leadership qualities without being authoritative. They lead by serving the team and facilitating their self-organization.
2. Effective communication: Clear and transparent communication is crucial. Scrum masters ensure all team members and stakeholders understand the project's status, goals, and obstacles.
3. Empathy: It is essential to understand and empathize with the team's challenges. Scrum masters need to support and motivate team members during difficulties.
4. Problem-solving: Scrum masters often deal with impediments and conflicts. They must be adept at problem-solving and finding solutions to keep the team on track.
5. Adaptability: Scrum masters should be adaptable and open to change. They need to adjust to the evolving needs of the team and the project.
6. Facilitation skills: The ability to effectively facilitate meetings and scrum ceremonies is vital. Scrum masters ensure these events run smoothly and focus on the intended outcomes.
7. Coaching and mentoring: Scrum masters coach and mentor team members in agile and scrum principles, helping them continually improve.
8. Technical knowledge: While not mandatory, having a technical background can be beneficial, especially when working with development teams. It allows scrum masters to better understand the technical challenges faced by the team.
9. Time management: Scrum masters must manage time effectively to keep the team on schedule and meet sprint goals.

How To Apply:

It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page, or you can also share resume directly to provided email address. We look forward to receiving your application!

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.