Business Intelligence Analyst

Business Intelligence (BI) Analyst

Location: Onsite, 5 days per week (South Midlands / Cotswolds area)

Salary: £40,000 – £42,000

We are working with a well-established, growing organisation in the leisure and hospitality sector, seeking a Business Intelligence (BI) Analyst to join their head office team.

This is a key role focused on turning data into actionable insight, supporting decision-making across multiple areas of the business. You will work closely with senior stakeholders to deliver reporting, analyse performance, and help drive operational and commercial improvements.

Key Responsibilities

Data Analysis & Reporting:

• Design, develop and maintain dashboards and reports for business stakeholders
• Monitor and analyse key performance indicators including revenue, utilisation and customer trends
• Deliver ad-hoc analysis to support strategic and operational decisions

Systems & Data Support:

• Act as a point of contact for reporting and analytics queries
• Troubleshoot data and reporting issues across systems
• Support improvements to reporting functionality and data processes
• Ensure data accuracy, consistency and governance

Business Performance:

• Identify trends and opportunities to improve operational efficiency and performance
• Support pricing and promotional activity through data analysis
• Analyse customer behaviour including segmentation, retention and lifetime value
• Provide recommendations based on data insights

Stakeholder Engagement:

• Work closely with stakeholders across the business to understand reporting needs
• Present insights in a clear, actionable way to non-technical audiences
• Support users with dashboards and promote data-driven decision making

Requirements

• Experience in a BI or Data Analyst role
• Strong Power BI skills (including DAX)
• Solid SQL skills
• Advanced Excel
• Experience working with stakeholders and presenting insights
• Strong analytical thinking and attention to detail

Desirable

• Experience with Microsoft Fabric
• Exposure to automation tools or scripting (e.g. Python, VBA)
• Experience working with APIs or data integrations
• Background in hospitality, retail or service-led environments

This is an excellent opportunity to join a growing business where data is central to decision-making, offering strong exposure to senior stakeholders and the chance to make a tangible impact.