Server Support Engineer

Contract Server Support Engineer – 24/7 Operations

Oxford – Fully Onsite

6–12 Month Contract

Competitive Day Rate

12-hour shifts | 4-on / 4-off | Days & Nights

A leading technology provider operating large-scale, always-on digital platforms is seeking experienced Contract Support Engineers to join its expanding 24/7 Support Centre. This role is ideal for engineers who thrive in fast-paced, mission-critical environments and enjoy solving complex technical issues across both infrastructure and application layers.

What you'll be doing

• Monitoring and supporting enterprise Windows Server environments
• Responding to live production alerts and incidents across a 24/7 platform
• Performing system updates, patching schedules and ongoing maintenance
• Investigating application and infrastructure issues before escalating as needed
• Using tools such as PRTG, SolarWinds, Azure Monitor or similar monitoring suites
• Collaborating with 2nd line and dev teams to ensure smooth incident resolution

What we're looking for

• Strong Microsoft Server background (AD, DNS, RDS, patching, Windows maintenance)
• Experience supporting high-availability or e-commerce systems (1000s of users)
• Familiarity with enterprise monitoring tools
• Previous 24/7 support or shift operations experience beneficial
• Must be able to commit to rotating 12-hour shifts (4-on / 4-off, days & nights)
• Reliable access to Oxford for onsite work on all shifts

Contract Details

• 6–12 month contract (extensions likely)
• Competitive day rate

If you're an experienced Infrastructure or Platform Support Engineer looking for a technically engaging contract role within a 24/7 environment, apply now or get in touch for more information.