Server Support Engineer
Senior Server Support Engineer
Predominantly Remote - 1 day per month in Oxford
I’m currently working with a well-established technology business supporting high-availability, customer-facing platforms, who are looking to hire an experienced Server Support Engineer into a newly evolving team.
This is a great opportunity for someone who enjoys working across both infrastructure support and project delivery, within a modern Microsoft and cloud-based environment.
The Role:
You’ll be responsible for maintaining and improving critical production systems operating at scale, supporting a wide user base across multiple environments. The position combines hands-on technical support with involvement in planning, implementing and optimising infrastructure solutions.
Key Responsibilities:
- Support and maintain Windows Server environments (including clustering, NLB and IIS)
- Manage core Microsoft services (Entra, Exchange Online, Intune, Defender, Teams)
- Work across cloud and edge infrastructure (AWS, Cloudflare, CDN, DNS, WAF)
- Handle incident management, monitoring and root cause analysis
- Contribute to infrastructure improvements and project work
- Engage with stakeholders across the business
What We’re Looking For:
- Strong Windows Server / infrastructure support experience
- Exposure to Microsoft cloud technologies (M365 / Entra stack)
- Experience with cloud platforms (AWS or similar) and networking concepts
- Comfortable supporting high-availability environments with an on-call rota (approx. 1 week in 6)
- Strong communication skills
The Offer:
- Hybrid working (primarily remote, with ~1 day per month in Oxford)
- Salary around £50,000
- Structured on-call rota
- Opportunity to join a growing engineering team with real influence on systems and process
If you’re interested, feel free to reach out directly or apply and I’ll be in touch.