Sales Operations & CRM System Lead

An established technology company is looking for a Sales Operations & CRM Administrator to join their Sales department.

As the new CRM and Sales Operations Administrator, you'll play a pivotal role in optimizing the sales infrastructure, ensuring data accuracy, and driving the usability and effectiveness of the CRM system company-wide. You will play a key part in enhancing the productivity and efficiency of the sales teams.

Applicants must be fully eligible to work in the UK. Fully office based and you must reside within a commutable distance.

Key Responsibilities:

• Lead the ongoing development, maintenance, and optimization of the CRM platform across departments.
• Ensure CRM data integrity, accurate coding, and streamlined usability to support business operations.
• Collaborate with sales, marketing, and customer success teams to align CRM capabilities with business goals.
• Monitor, analyze, and report on sales performance metrics to guide strategic decision-making.
• Identify opportunities for process improvement and implement best practices in sales operations.

What you should bring:

• A degree or HNC/D in Business Administration or a related field.
• Proven experience in sales operations, sales data analysis, or a similar analytical/commercial function.
• Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics, etc.) and tools used in sales performance analysis.
• Meticulous attention to data detail with an eye for process efficiency and user adoption.
• Excellent communication skills with the ability to liaise effectively across departments and technical teams.
• Strong communication and presentation skills.

Why Join?

• Be part of an innovative company shaping the future of automation technology.
• Collaborate with a skilled, supportive, and passionate global team.
• Opportunity to influence and evolve core business systems.