Power BI and Systems Analyst

Salary: £48,000 - £52,000 per annum
Location: Kent
Contract Type: Permanent
Holidays: 25 days annual leave, plus Bank Holidays

Technical Resources are working with a leading, forward-thinking fire and security solutions provider to recruit a talented Group Business Intelligence and Systems Analyst. This is an excellent opportunity for an experienced analyst to work across a multi-site group business, developing and optimising BI solutions that deliver real value. The successful candidate will help shape how data is used to drive performance, streamline processes, and empower teams through insights and automation.

Key Responsibilities:

Collaborate with stakeholders to understand business needs and define reporting requirements.
Develop and optimise Power BI dashboards, datasets, and reports to deliver clear, actionable insights.
Map workflows and document processes across the business.
Validate data accuracy and ensure consistency across multiple data sources.
Analyse large datasets to identify trends, patterns, and anomalies.
Work closely with teams across sales, customer service, projects, and engineering to ensure systems (particularly SimPro CRM) support their processes effectively.
Translate business requirements into functional processes within SimPro, liaising with vendors where required.
Identify process improvement and automation opportunities, integrating solutions where appropriate.
Provide training and user support to help colleagues adopt and utilise business systems effectively.
Maintain system and process documentation, including process maps, user stories, gap analyses, and user guides.
Assist with the day-to-day support and administration of SimPro.

Candidate Requirements:

Strong analytical and problem-solving skills with an ability to map and document processes.
Exceptional attention to detail and data accuracy.
Excellent communication and stakeholder management skills.
Sound business acumen with the ability to translate business needs into technical solutions.
Solid SQL skills for querying and analysis.
Proven Power BI expertise, including data modelling, DAX, Power Query, and governance.
5+ years' experience in BI analytics, business analysis, or similar technical roles.
Experience with CRM systems - SimPro experience highly desirable.
Knowledge of data governance, data security, and business process improvement.
Microsoft certification (PL-300 or similar) desirable but not essential.
Flexibility to travel across multiple sites, including overnight stays when required.

The Company Offers:

Comprehensive training and development programmes.
Support for professional qualifications and career progression.
A collaborative and inclusive working environment.
Competitive salary and benefits package.
Company pension scheme.
Medicash health plan and wellbeing support.
Employee discount and referral schemes.
On-site parking.