Major Incident Manager
Tier 1 Banking Client | Global Remit | Long-Term Contract
Our Tier 1 banking client is seeking an experienced Major Incident Manager for a long-term contract engagement. This role carries global responsibility, leading the management of major incidents that impact services and operations worldwide.
You will act as the central authority during high-severity incidents, coordinating virtual teams, driving resolution, and providing clear, confident communication to senior stakeholders.
Key Responsibilities- Lead and manage major incidents across a global environment.
- Chair high-pressure, complex incident calls with confidence and control.
- Coordinate and direct virtual, cross-functional teams during incidents.
- Deliver clear, concise updates to senior executives and stakeholders.
- Ensure incidents are resolved efficiently and post-incident actions are captured.
- Strong background in Major Incident Management.
- Proven ability to operate effectively in high-pressure environments.
- Confident communicator, comfortable engaging with senior executives.
- Experience managing virtual and globally distributed teams during incidents.
- Financial services or banking Experience (highly beneficial).
- Solid IT/technical understanding (helpful but not essential).
- Based in the North of England with the ability to commute (not essential).
Job Title: Major Incident Manager
Location: Barnsley, UK
Rate/Salary: 500.00 - 600.00 GBP Daily
Job Type: Contract
Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)>
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