Information Communication Technician Apprentice Level 3
Has an interest in digital technologies and IT system support. Can follow processes, solve problems methodically, and maintain strong attention to detail. Communicates clearly and works effectively with others. Is keen to learn and develop new technical skills. Thrives in a varied, fast‐paced role with new challenges each day.
Role
As a Level 3 Information Communications Technician Apprentice, you will take a role in the evolution, development, specification, testing, and first‐ and second‐line support of the council’s diverse finance and digital services. This includes working extensively with the Microsoft product suite, as well as supporting a range of local government legacy systems, hybrid private and public cloud environments, personal devices, and underlying infrastructure.
Training
As a Level 3 Apprentice within the Council, you will benefit from a supportive and rewarding environment designed to help you grow and succeed, including:
A structured apprenticeship programme leading to a recognised Level 3 qualification
Attendance at college one day per week and four days in the council offices
Hands on experience in digital services, project support, and operational delivery within a Local Authority
Ongoing training, mentoring, and support from experienced colleagues
The opportunity to develop technical skills
The chance to broaden your understanding of public sector digital services, including accessibility, cyber security, and GDPR
Exposure to real projects that make a difference to local residents and Council services
A friendly, inclusive working environment with opportunities to build professional networks
- The opportunity to develop technical skills
- The chance to broaden your understanding of public sector digital services, including accessibility, cyber security, and GDPR
- Exposure to real projects that make a difference to local residents and council services
- A friendly, inclusive working environment with opportunities to build professional networks
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- COLCHESTER INSTITUTE
- Working Week
- Monday to Friday 9am to 5pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Tuesday, 18th August 2026
- Start Date
- Monday, 28th September 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Initiative
Qualifications
- English Language GCSE, grade Above Grade 4 or C (Essential)
- Mathematics GCSE, grade Above 4 or C (Essential)