Product Manager

Product Manager (Artificial Intelligence) - Legal sector

Ipswich, Chelmsford, Cambridge, Norwich, Sevenoaks or Bristol | 5+ years’ experience | Hybrid (a few days in the office) | Up to £65,000 DOE | Right to work in the UK mandatory | Perm

About the role

We are looking for an experienced Product Manager (Artificial Intelligence) to play a key role in the design, delivery and adoption of AI‐driven solutions within a professional services environment.

You will join a cross‐functional AI Squad focused on building innovative, “legal‐grade” AI products that enhance client experience and enable colleagues to deliver services more efficiently and effectively. The role centres on optimising complex workflows such as document review, contract drafting, due diligence, research, matter lifecycle management, compliance and regulatory processes - ensuring solutions meet the highest standards of accuracy, confidentiality and responsible AI.

What you’ll be doing

• Owning and shaping the AI product roadmap, with a clear focus on measurable business and user outcomes
• Leading a cross‐functional squad through the full product lifecycle, aligning product, engineering, design and data around a shared mission
• Acting as a key interface between business stakeholders, practitioners, technical teams, clients and external vendors
• Facilitating discovery sessions, interviews and workshops to understand user needs and opportunities
• Analysing existing workflows to identify AI‐enabled improvements in efficiency, quality and client value
• Translating complex AI concepts into clear, accessible language for non‐technical audiences
• Ensuring human‐in‐the‐loop design, model limitations and legal / regulatory risks are reflected in user journeys
• Defining and tracking KPIs such as adoption, accuracy and efficiency gains
• Maintaining a structured, prioritised backlog aligned to product strategy and responsible‐AI principles
• Providing light project oversight including milestone tracking, risk management and delivery reporting

Your experience

• Proven experience as a Product Manager in a digital, technology, professional services or client‐facing environment
• Understanding the legal sector / professional services
• Strong stakeholder management and communication skills, with confidence working across disciplines
• Experience working in Agile product development environments
• Solid understanding of AI technologies such as LLMs, NLP, extraction and classification models, summarisation and RAG pipelines
• Experience working in regulated environments or with complex, risk‐sensitive workflows (highly desirable)
• A strong product mindset with the ability to challenge convention and solve complex problems
• Ability to simplify and clearly explain technical and AI‐driven concepts
• Confidence facilitating workshops, discovery sessions and vendor evaluations
• A passion for using data and storytelling to make product value visible and impactful

What’s on offer

• The opportunity to work on cutting‐edge AI products with real‐world impact
• A flexible, hybrid working model with multiple UK office locations
• A comprehensive benefits package, including:
• 25 days’ holiday plus bank holidays (increasing with service)
• Private healthcare
• Pension scheme
• Bonus and profit‐related reward schemes
• Life assurance and income protection
• Paid CSR day
• Wellbeing and lifestyle benefits
• An inclusive, collaborative culture that supports development, learning and innovation

Equal opportunities

The organisation is committed to equality of opportunity and welcomes applications from candidates of all backgrounds. Recruitment decisions are made solely on the basis of skills, experience and potential.