Senior Tech App Support Specialist - London - £70k
Senior Tech App Support Specialist - London - £70k
Please note - this role requires you to work on-site in London a minimum of 3 days per week. To be eligible for this role you must have the unrestricted right to work in the UK, this organisation is not able to offer sponsorship.
We're working with a leading London Market insurance broker to hire a Senior Technical Application Support Specialist to join their growing technology team.
This is a key hire, replacing a long-standing team member, and offers the opportunity to step into a well-established environment while helping shape the future of technical support, automation, and AI adoption across the business.
You'll take ownership of a broad estate of business-critical applications, working closely with engineering, data, and business stakeholders to ensure systems run effectively while also bringing fresh ideas on emerging technologies.
Key Responsibilities:
- Provide senior-level application support across a suite of business-critical platforms
- Own and triage incidents, problems, and service requests, ensuring high-quality resolution
- Support and maintain system integrations across multiple internal and external platforms
- Act as a technical escalation point within the team and provide cover for leadership when required
- Engage with senior stakeholders across the business in a professional, corporate environment
- Identify opportunities to improve systems, processes, and support capability
- Explore and champion emerging technologies, especially in AI and automation (e.g. Copilot, Google Cloud-based tools)
- Contribute to ongoing initiatives around AI adoption, including internal tooling and platforms
Required Experience:
- Strong experience in application support at a senior level
- Proven experience supporting integrated systems environments (APIs, middleware, or similar)
- Comfortable working across modern tech stacks in a vendor-agnostic environment
- Experience in a professional services or corporate environment, supporting senior stakeholders
- Google Cloud platform experience
- Strong communication skills
- Experience working in a fast-paced and professional environment
- A keen interest and passion in keeping up to date with emerging AI technologies.
Why Apply?
- Work in a forward-thinking technology environment with active investment in AI (including internal tools and hundreds of active users)
- Opportunity to influence how new technologies are adopted and used
- Join a collaborative, high-performing team with strong leadership
- Fast-moving hiring process with quick decision-making
- Competitive package including £70k base plus bonus
To apply for this role please submit your CV or contact David Airey on or at .
Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.