Software Application Developer
Software Application Developer- £60K - Fully Remote
A long-established SaaS company that helps organizations protect their people, culture, and operations is looking for a Software Application Developer to join its Support division. The company's software is used by major enterprises to manage millions of sensitive workplace and security cases.
Role Overview
In this remote-first role, you'll collaborate with the programming team and project personnel to build, test, and implement business process automation solutions, while also supporting customers after implementation. The work spans full-stack development, troubleshooting, and contributing to ongoing product evolution.
What You'll Do
- Full-stack development using JavaScript, Node.js, and Backbone.js
- Update and modify SQL-based database structures
- Review, troubleshoot, and resolve assigned support tickets
- Provide technical support to customers via email and phone
- Ensure requests are handled within established SLAs
- Debug application issues and verify fixes
- Manage GitHub branches and code changes
- Deploy application updates using Docker on a Linux environment
- Contribute to product improvements and continuously learn new technologies
- Maintain strong security awareness and adhere to industry standards
Who They are Looking For
- Degree in computer science (university or college)
- Full-stack JavaScript experience with Node.js and Express
- Strong skills in JavaScript, HTML5, and CSS3
- Experience working directly with end users or customers
- Excellent written and verbal communication skills
- Eagerness to learn and adapt to new technologies
- Experience with Backbone.js
Nice to Have
- Experience with NGINX, Bootstrap, jQuery, PostgreSQL, Redis, ElasticSearch, Mocha, and Git
- Portfolio, demos, or GitHub code samples
Perks and Benefits
- Remote work across the US and Canada
- Comprehensive benefits plan starting day one
- Professional development budget
- RRSP/401k matching program
- Half-day Fridays during summer