CCTV Operations Officer

CCTV Operator

48hrs per Week - 7am to 7pm

3 months contract

To operate CCTV equipment in the CCTV (Crime and Disorder) Control Room and to provide a professional, accurate, effective public CCTV monitoring service.

To assist outside agencies to reducing crime and the fear of crime in the area by providing CCTV data and facilitating the use of the control room by the Police.

DUTIES AND RESPONSIBILITIES

• To operate all CCTV equipment and cameras, complying with the Islington Council CCTV Code of practice.
• To respond and action all CCTV requests including those from outside Agencies, the Police, Insurance Companies and Council departments.
• To communicate with other departments, external agencies or the public in a professional and courteous manner at all times.
• To operate Radio Communications and other supplied equipment. To liaise operationally with police and to co-ordinate a response to detected incidents.
• To capture all CCTV recordings events and actions in a clear, legible, and accurate format and to record these onto the computer databases. To ensure daily and nightly occurrence logs are completed.
• To produce detailed records or evidential material and maintain their continuity in a clear, legible, accurate format. This includes DVD management records, evidence records, and witness statements to a standard acceptable as evidence in a court of law.
• To maintain personal integrity and confidentiality of all information obtained within the control room, at all times, whether written, verbal or by any other means.
• To carry out equipment checks as required, to immediately inform all relevant personnel of all faults found and to carry out non-technical system maintenance as required ensuring that all faults are recorded.
• To ensure the security of the control room and all equipment is maintained satisfactorily at all times, which includes access control of all visitors to the control room including times outside of the Council’s normal office hours. To assist all visitors with their requests.
• Be proficient in information technology and be able to operate any system that is in use or may be installed for future technological improvements.
• To assist others in the use of information technology systems and administration
• To perform any other such tasks or duties which the person is reasonably expected or instructed to undertake. Must be flexible in this dynamic environment.
• To manage the shift to ensure compliance and smooth operational running of the control room when directed by the CCTV manager.
• To work 12 hour shifts on a 24 hour shift rota over 365 days a year.
• Whilst in duty the post holder will be required to wear a uniform which will be provided by the Council