Power BI Developer

Teqniq is searching for a Power BI Developer to work in the public sector.

37 hours per week.

12 week contract.

2 days per week in office: Tuesday and Wednesday.

Job Description:

• Strong Power BI build skills: DAX, Power Query (M), data modelling (star schema).
• Experience reporting from Dynamics 365 / Dataverse (tables, relationships, option sets, including custom tables).
• Delivered reporting for Customer Service / Contact Centre: cases, queues, SLAs, agent performance, call statistics.
• Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric) and shaping for analytics.
• Implements RLS, governance, and performance optimisation (model + measures).
• Can translate service ops needs into clear KPIs, definitions, and usable dashboards.

Nice to Haves:

• Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging).
• Broader Power Platform exposure (Power Apps/Automate) and how it impacts data/reporting.
• ALM/DevOps for Power BI (pipelines, version control, environment promotion).
• Fabric/Synapse/Data Lake analytics patterns for scalable, historical reporting.

TEQ-0326-OR25489

INDJS1

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.