German-Speaking Technical Engineer

Job Title: German-Speaking Technical Engineer

Location: Lewes, East Sussex, UK, with regular travel to Wuppertal and customer sites across Germany

Salary: £55,000–£65,000 DOE

Working Pattern: UK-based, predominantly on-site in Lewes; regular overseas travel and occasional night work

TPA Recruit is supporting an established international manufacturer of passenger information systems in the appointment of a German-Speaking Technical Engineer

This UK-based role will provide technical support to the company’s German subsidiary, customers and integration partners. It combines customer-facing technical support, hardware and software troubleshooting, system integration, project delivery, installation, training and regular travel to Germany.

The successful German-Speaking Technical Engineer will work closely with technical, sales, development and production teams in the UK and Germany. You will manage several projects at once, resolve technical issues, support vehicle-based systems and help customers implement reliable solutions.

Key Responsibilities

• Provide first-line technical support in fluent German and English by telephone, email and onsite visits.
• Diagnose and resolve hardware, software, networking and system integration issues affecting passenger information equipment.
• Support projects from initial consultation and protocol definition through hardware selection, software implementation, vehicle integration and installation.
• Carry out site evaluations, installations, retrofits and technical investigations at customer and OEM locations in Germany.
• Create databases and media content for onboard equipment and coordinate integration with third-party vehicle systems.
• Deliver technical training to customers, partners and internal teams.
• Produce accurate technical documentation and maintain clear records for future support.
• Work collaboratively with the UK Technical Manager, German Sales Manager and cross-functional colleagues.
• Travel regularly to the German office in Wuppertal and customer sites, with occasional wider international travel and night work.

Essential Experience and Skills

• Fluent German and English, both written and spoken.
• Degree-level qualification or equivalent experience in electronics, software or a related technical discipline.
• Experience providing technical support directly to customers in a hardware, software, electronics or engineering environment.
• Knowledge of programming or scripting languages such as Python, Lua, C, C++, C# or .NET.
• Experience configuring and diagnosing Ethernet networks and communication protocols.
• Practical, methodical approach to troubleshooting and problem solving.
• Ability to manage multiple projects, priorities and customer issues under pressure.
• Clear technical communication skills and confidence working with internal and external stakeholders.
• Full driving licence and willingness to travel regularly to Germany and internationally.

Desirable Experience

• Knowledge of serial communications such as IBIS, RS232 or RS485.
• Experience with Linux systems, electrical or electronic design, circuit diagrams or vehicle wiring.
• Background in public transport, automotive, manufacturing or passenger information systems.
• Experience working with cross-functional and internationally distributed teams.

Benefits

• £55,000–£65,000 salary depending on experience.
• 25 days’ annual leave, increasing with service to 30 days, plus bank holidays.
• Private medical insurance.
• 6% employer pension contribution.
• Discretionary company performance bonus.
• Enhanced family leave, employee assistance programme, company events and long-service recognition.

This position suits a bilingual technical professional who enjoys combining hands-on engineering, structured problem solving and direct customer support in an international environment.