1st Line Support Engineer

First Line Support Engineer - King's Lynn (Hybrid, 2-3 days on site)

The Bridge IT have partnered with a growing IT MSP to recruit a proactive and detail-oriented First Line Support Engineer to join the team in King's Lynn. This is a great opportunity for someone who enjoys hands-on technical work and delivering excellent user support within a structured, professional environment.

Our client are the UK's leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education sector. They predominantly support enterprise-level Commercial, Not-for-Profit, and Public Sector organisations with multiple locations and staff across the UK.

Key Responsibilities
  • Build, configure, and deploy laptops and desktops following documented procedures

  • Manage starter and leaver processes, setting up and closing user accounts, completing access forms, and ensuring smooth transitions

  • Create, manage, and disable user accounts in Active Directory

  • Provide first-line technical support across Microsoft environments, including troubleshooting hardware and software issues

  • Follow IT processes and maintain accurate documentation

What We're Looking For
  • Experience in laptop/desktop builds and configuration

  • Good working knowledge of Active Directory

  • Familiarity with Microsoft 365 and Windows 10/11 environments

  • Strong attention to detail and ability to follow procedures

  • Excellent communication and problem-solving skills

In return, our client can offer £27,000, 25 days holiday and regular progression reviews with opportunities for promotion. If this opportunity sounds of interest, please apply to hear more.

Company
The Bridge Ltd
Location
King's Lynn, Norfolk, United Kingdom PE301
Employment Type
Permanent
Salary
GBP 27,000 - 30,000 Annual
Posted
Company
The Bridge Ltd
Location
King's Lynn, Norfolk, United Kingdom PE301
Employment Type
Permanent
Salary
GBP 27,000 - 30,000 Annual
Posted