Network Support Analyst

Network Support Analyst - Hybrid (Harrogate) - Up to £27,500

The Role:
As a Network Support Analyst, you'll play a key part in maintaining network services. You'll troubleshoot issues, support end users, and help ensure the smooth day-to-day operation of IT systems.

What We're Looking For:

• Some experience working in an IT support or infrastructure environment

• Basic knowledge of networking principles (eg, TCP/IP, DNS, DHCP, VPNs, Firewalls)

• A proactive approach to problem-solving and a willingness to learn

• Strong communication and customer service skills

Desirable (but not essential):

• Experience with network monitoring tools or ticketing systems

• Relevant certifications (eg, CompTIA Network+, Cisco CCNA)

Location & Working Pattern:

• Based in Harrogate with a hybrid working model (2-3 days in the office)

Salary & Benefits:

• Up to £27,500 per annum

• Flexible hybrid working

• Ongoing training and career development opportunities

• Supportive and collaborative team environment