IT Workshop Engineer

JOB TITLE: Workshop Engineer

SALARY: £24,000 - £25,000 per annum

LOCATION: Nottingham

SETTING: Office based

BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more.

Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector.

We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home.

We have an exciting opportunities for a Workshop Engineers.  We look after a wide-ranging customer base who use a variety of manufacturers including Lenovo, HP, Apple and Dynabook equipment. You would need to be able to work in a busy, fast paced environment under own initiative or as part of team.

COMMUTABLE LOCATIONS:  Nottinghamshire, Derbyshire, Leicestershire

JOB SPECIFICATION: Workshop Engineer

The responsibilities include, but are not limited to:

Inspecting, testing and restocking of customer owned equipment and accessories. This will include a test and repair of all products relating to company business, predominantly Apple, HP, Lenovo, Dynabook and Viglen. Ensuring correct software/firmware is used on all repaired equipment, following test and repair procedures.

• Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking.
• Ensuring all outbound orders are completed in line with agreed SLA’s.
• Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished.
• Updating calls regularly with clear and concise detail on our call management system.
• Good troubleshooting and diagnostic skills to ensure correct parts are ordered and achieve right first-time repair.

Requirements: Workshop Engineer

The ideal candidate for this role will have the ability to install and replace hardware and configure operating systems. You will be able to troubleshoot and solve technical problems independently, with a good understanding of PC Hardware set-up and configuration.

Keywords: HP, Lenovo, hardware, software, configuration, troubleshooting, SCCM, USB, Apple, Viglen, Dynabook

We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.

We are proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law”

We’re proud to be recognised as a Disability Confident Level 3 Employer—the highest level in the UK Government’s scheme. This reflects our ongoing commitment to fostering an inclusive, supportive culture where everyone has the opportunity to thrive. Through our inclusive recruitment practices, we ensure that individuals with disabilities are given fair and equal access to opportunities within our organisation. As part of this commitment, we participate in the Guaranteed Interview Scheme, which offers an interview to any candidate with a disability who meets the essential criteria for the role. 

If you have any such requirements, please do not hesitate to contact us on our email which is (url removed)  We will be happy to action your requests.