Salesforce Platform Engineer

Job Description: Salesforce Platform Engineer

About the Role

We are looking for Salesforce Platform Engineer our internal Salesforce team at Citation. This is a true hybrid role: you’ll split your time between configuration (admin) and custom development (Apex, Lightning, integrations).

In the short term, you’ll help us stabilise and improve a complex, tech‐debt‐heavy org. Over time, you’ll work with the team to simplify and modernise our Salesforce estate, choosing the right mix of declarative tools and code for each problem.

Key responsibilities

Configuration (Admin) – roughly 40–50%

You’ll use Salesforce’s declarative tools to design and deliver changes:

• Configure and maintain objects, fields, record types, page layouts and apps.
• Build and optimise Flows, validation rules, formulas, approval processes and other automation.
• Manage permission sets, profiles and sharing to ensure secure, appropriate access.
• Create and maintain reports and dashboards for operational and leadership stakeholders.
• Support day‐to‐day issue resolution, small change requests and user queries.
• Experienced in applying configuration and declarative best practices in line with Salesforce architectural guidelines

Development (Dev) – roughly 50–60%

• Design, build and maintain Apex classes, triggers, batch and queueable jobs.
• Work with existing legacy code and technical debt, debugging, fixing and refactoring where needed.
• Write clean, testable code with appropriate unit/integration tests and good coverage.

Tech debt, quality and governance

• Help identify and prioritise high‐risk or fragile areas of the org.
• Refactor and simplify over‐engineered solutions, reducing duplication and improving performance.

Skills and experience

Essential

• Hands‐on experience in a hybrid Salesforce Admin + Developer role, or as a dev with significant admin/config work.
• Strong declarative skills, including:
• Solid Apex development experience:
• Ability to read, understand and improve existing/legacy code.

Desirable

• Previous experience in a Salesforce org with significant technical debt, where stabilisation and refactoring were key.
• Experience with our key Salesforce products Sales Cloud and Service Cloud
• Exposure to CI/CD tools & repositories such as gearset & git

Qualifications

Preferred (flexible)

• Salesforce Administrator and Platform Developer I, or equivalent hands‐on experience and willingness to certify.

Personal attributes

• Balanced mindset: comfortable both “clicks not code” and “code when it’s right”, and able to defend that choice.
• Engineering‐oriented: cares about code quality, tests and maintainability, not just short‐term fixes.
• Problem‐solver: enjoys untangling complex behaviours and debugging issues across config and code.