Quality Control - Software Tester

Quality Control (QC) Software Tester (Remote Working Opportunity)

Are you a Warehouse "Super-User"?

Why not Become our Quality Control (QC) Expert.

Ever wished you could Stop just using WMS software - Start breaking it, Fixing it, and Building it?

We have the perfect opportunity for you.

At Helm, we don’t build code for the sake of it. We build outcomes for high-volume shippers moving 100+ orders a day. To do that, we need someone who knows what a "perfect shipping day" actually looks like. The Despatch Company delivers industry-leading Warehouse Management Systems, powering thousands of e-commerce, 3PL, and logistics operations worldwide. Our flagship products, provide advanced inventory, fulfilment, and warehouse automation capabilities. Learn more at helmwms.com.

We are not looking for a corporate software tester.

We are looking for the Warehouse Supervisor, Ops Lead, or "Go-To" Floor Person who is tired of fighting clunky systems and ready to build a better one. Real world, hands-on, warehousing experience having ideally worked in an e-commerce business using a WMS system will fit right in. If you have worked for a 3PL, or in the client setup space, even better.

We are expanding our Quality Assurance department, bringing together a dedicated testing team with a natural leader, who can drive automated testing, strengthen release reliability, and ensure our WMS platforms are robust, scalable, and ready for real-world warehouse environments.

Is this you?

• The Floor Legend: You are the person everyone asks for help when the WMS acts up, the labels won't print, or a new e-commerce client needs to be onboarded.

• E-commerce DNA: You’ve lived the pick-pack-ship grind. You know that in high-volume e-commerce, a "small glitch" at 3pm is a disaster.

• Sharp & Tech-Literate: You are not a coder, but you are "techy." You have probably used YouTube or AI to solve problems before. You are curious, fast, and bored of just packing boxes.

• 3PL Experience (Nice to have): If you have handled client setups or multi-tenant warehousing, you’ll fit right in.

The Role:

Your job is to be the final gatekeeper. Before a feature reaches our customers, it has to pass you.

• Real-World Testing: You will put new features through the ringer. If a workflow is slow, confusing, or "doesn't work like a warehouse actually works," you send it back to the Developers.

• Master the Tools: We will train you on the technical side. Using modern AI and testing platforms, we will show you how to turn your warehouse knowledge into professional software QC.

• Outcome Obsessed: Our customers pay for a service, not code. You will ensure the "service" is bulletproof.

Why make the jump?

• Trade the High-Vis for High-Tech: Move into a career in software without losing the expertise you have spent years building.

• Work with a Sharp Team: Join a crew that values shipping efficiency over "coding for the sake of it."

• Build the Future: Help us create the WMS you always wished you had when you were on the floor.

If you’ve got the warehouse brains, we have got the tools.........let’s build.

What We Offer

• Opportunity to work on market-leading WMS platforms used globally.
• The chance to influence how real users experience our products.
• A role that values judgement, common sense, and user empathy.
• Exposure to multiple products across different stages of development.
• A collaborative, remote working environment that really pulls together.
• This a full-time, permanent position.
• Salary (DOE)