Diabetes Administrator
Job summary
The post holder will be an integral member of the Diabetes Team at Russell's Hall Hospital and will be supporting and assisting the department secretary with everyday administration duties for the smooth running of the department. The post holder will also support our clinics administratively to help ensure the clinicians and the patients have the best possible experience and the clinics run as effectively as possible. The role will require use of hospital IT systems.
Main duties of the job
The post holder will, support and assist with maintaining Libre/Dexcom Microsoft Excel database. Book, send and reschedule any appointments for patients on Libre/Dexcom. Input activity data/ contacts to Oasis and book patients to clinics asrequired. Assist with GP prescription letters and send via email to GP practices. Maintain departmental email inbox's for Libre, Dexcom and Training and reply to staff/patients in a timely manner.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
- GCSE pass in English Language & Maths / equivalent A - C grades / Functional Skills level 2
- Proof of competence with Microsoft office applications i.e. Word, PowerPoint, Access, Excel, Outlook
- Typing/Word processing qualification
- VVQ Level 2 in Customer Service/ business administration
Communication Skills
- Demonstrates a caring attitude to patient care
- Demonstrates a responsible attitude to their work
- Demonstrates respect for patient dignity
- Clear communication skills, oral and written
Knowledge and Training
- Ability to work as part of team
- Flexibility to undertake varied responsibilities
- Be open to new ideas and new ways of working
- Able to deal with a steady flow of work and sudden episodes of heavy influx of work
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
The Dudley Group NHS Foundation Trust
Address
Russells Hall Hospital
Dudley
Dudley
DY1 2HQ
United Kingdom
Employer's website
https://www.dgft.nhs.uk/