Head of IT Operations
Head of IT Operations
Location: Global | Industry: Commodities Trading
About the Role
The Fortune group are recruiting for a Head of IT Operations to join our finanical services client. Suitable candidates will oversee global IT Infrastructure Operations, ensuring stability, resilience, and continuous improvement globally. This is a pivotal role in a fast-paced trading environment, combining operational excellence with strategic service enhancements that directly support business success.
What You’ll Do
- Lead IT Operations: Manage day-to-day infrastructure operations and drive service improvements across multiple technology domains.
- Capacity & Lifecycle Management: Oversee resource planning and ensure timely hardware/software lifecycle management.
- Vendor Partnerships: Build strong relationships with key providers, conduct service reviews, and optimize costs.
- Business Continuity & Disaster Recovery: Develop and execute robust BCP/DR strategies to maintain resilience.
- Data Center Oversight: Ensure efficient operations, capacity planning, and maintenance across global facilities.
- Governance & Reporting: Provide clear visibility on incidents, risks, and operational health to senior leadership.
Essential Skills
- 10+ years of experience in IT Operations across diverse technology areas.
- Proven track record managing infrastructure teams and outsourced providers.
- Strong understanding of capacity planning, lifecycle management, and data center operations.
- Knowledge of BCP/DR planning and execution.
- Collaborative leadership style with excellent communication and vendor management skills.