Information Technology Project Manager

Technical Project Manager

The Fuel Store (TFS) is a progressive, Birmingham based business using technology to develop its market and stay ahead of the competition. It is on a mission to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of fuel and associated products into the transportation sector. TFS provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and usage; serving customers more efficiently and cost-effectively. It currently facilitates the provision of and processes the transactions to allow over 60 million litres of Fuel per annum through its card processes.

The business was started 10 years ago and to date has grown organically. Future development will be a combination of organic and inorganic growth offering its customers a carefully thought out package of products with software that enables easy/dynamic/cost optimised fleet management at its core.

The shareholders are keen that the business goes into a rapid growth phase with associated profitability. A new CEO has been appointed and will lead the twin track approach of organic and inorganic growth.

As a Technical Project Manager, you will be an integral member of the operations team responsible for the turnkey delivery of the technology roadmap and the operational continuity of existing systems and business processes.

Whilst technology biased, the role will also look to align business processes and efficiencies with our technology stack and vice versa encompassing all facets of the business.

Our business continuity and growth rely on the systems and processes that we apply to our daily operations. The Technical Project Manager role will be at the forefront of that journey.

Brief Overview:

Type of Opportunity: Permanent, Full Time

Hybrid Working: 4 days in the office 1 day at home

Location: Birmingham, B2

Reports to: COO

Responsibilities for the Technical Project Manager:

Business Requirements

• Liaise with Key Stakeholders to understand and gather information relating to operational or systems requirements.
• Translate and playback the gathered information to the Key Stakeholders, obtaining consensus that requirements have been adequately defined and captured for the Scope of Works.
• Assess the impact of the requirements on existing systems and processes with the objective of formulating a delivery plan
• Coordinate with external vendors where appropriate to obtain costs and timescales aligned with the above delivery plan.

Timely Delivery

• Using existing governance and planning processes, manage the execution of the project providing regular updates to key stakeholders.
• Maintain focus on delivering against agreed timelines and business objectives

Operational Support

• Monitor existing systems to service availability.
• Manage incident and problem resolution processes, coordinating with 3rd Party Support companies where necessary for timely resolution of issues.
• Monitor and report on service performance metrics.
• Strive for Continuous Improvement across all areas.

To have the ability to contribute to The Fuel Store’s success, you will need the following knowledge skills and experience:

• Minimum 5 years’ experience as a technical Project Manager working within an IT technology environment.
• Experience of Business requirements gathering
• Experience of Dynamics365 CRM & Business Central systems.
• Excellent working knowledge of Azure based platforms and Microsoft product suites.
• Strong organisational skills with the ability to manage multiple priorities, deadlines and stakeholders.
• Excellent written and verbal communication skills, with the ability to produce clear notes.
• Strong attention to detail and a proactive, solutions-focused approach.
• Confidence using Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to work independently, manage competing demands and adapt to changing priorities.
• Professional, positive attitude with a willingness to support after 5pm when business needs require it

You should apply if:

• You feel you would thrive around a fast moving delivery environment
• You’re naturally organised, calm under pressure and enjoy bringing order to busy schedules.
• You take pride in being one step ahead and solving problems before they land on someone’s desk.
• You communicate clearly, professionally and confidently with people at all levels.
• You’re proactive, curious and happy to take initiative without waiting to be asked.
• You’re adaptable and comfortable shifting priorities when the day changes direction.
• You bring positive energy, resilience and a can-do mindset to fast-moving situations.
• You care about doing things well, accuracy, presentation and follow-through matter to you.
• You’re flexible and willing to support the business when needed

Our Culture

TFS are in the simplicity business and we are building a team, who look at the world a little differently. People that look at the needlessly complicated and say ‘that’s nuts’. People that are bold enough to challenge convention, and brilliant enough to actually change it.

What’s in it for you?

• Salary Sacrifice Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme.
• Life Assurance: Payable at 3x Basic Salary
• Health & Wellbeing: You will have access to MediCash upon passing their probation, this will allow you to access healthcare cashback schemes, retail discounts, counselling, for yourself and up to 4 Children.
• Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service up to 5 additional days.
• Financial Advice: Access to 1-2-1 financial advisor sessions free of charge.
• Career Progression: We track all employees progression by creating personal development plans, we have an in house L&D Specialist dedicated to help you improve and grow professionally.
• Location: Based in Birmingham City Centre, with panoramic views from the office floor.
• Supporting local charities: We are passionate about giving back to the local community and supporting charities as much as we can.
• Other benefits: Feel free to take a look for yourself here! https://thefuelstore.co.uk/careers

A little more for you to know...

We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed.

If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller!

We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.