Junior Application Support Engineer

Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London.

This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and have between 1-3 years experience in an application support-related role. The salary on offer is between £40K - £50K, depending on experience.

Responsibilities:

• Experienced in diagnosing and troubleshooting software issues quickly and effectively.
• Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda, CloudFormation).
• Experience using Python, Docker containerization, and Git version control.
• Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis.
• Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence.

Skills and Attributes:

• Excellent communication and stakeholder management skills, with a client-first approach.
• Proven problem-solving capability
• Time management skills and the ability to establish reasonable deadlines
• Excellent organizational skills and the ability to multi-task
• Experience in customer facing positions

Please apply for immediate interview!