Deputy Operations Manager

Job description

Job responsibilities

• The Department of Blood Sciences is comprised of Clinical Biochemistry, Haematology/Blood Transfusion and Immunology.
• The Blood Sciences Department is located at both the Freeman and RVI hospital sites whilst providing a service to the whole Trust and to Primary Care as well as being a regional and national reference laboratory for other Trusts.
• The post holder will manage all technical staff in Blood Sciences (Senior BMS, BMS, Trainee BMS, Associate Practitioners, Senior Healthcare Science Assistants, Healthcare Science Assistants (HCSA) and clerical staff).
• The post holder is responsible for the provision of an effective scientific service within the Blood Sciences Department, to The Newcastle upon Tyne Hospitals NHS Foundation Trust, General Practitioners, other NHS Trusts and other users of the service. This will involve using highly developed knowledge and organisational skills and the post holder will be the lead specialist in that field (shown in the organisation chart).
• To provide specialised scientific knowledge and to work as a member of the team to assess, plan and contribute to the provision of a specialised service.
• Routinely operate laboratory equipment, including microscopy where necessary, reporting all appropriate specimens and referring any abnormalities on for medical opinion.
• To provide a patient focussed service in relevant wards and clinics. This involves capillary or venous phlebotomy services and providing a near patient testing service so that immediate results are issued for action by clinical staff.
• To ensure laboratory diagnostic tests and procedures - including those on "High Risk" specimens - are performed accurately and efficiently and judgement used in determining if further tests / procedures are necessary.
• To use advanced levels of knowledge and experience to coordinate activity in all laboratory and point of care areas whilst directing other staff members.
• To assess all blood and body fluid samples and report all cases not requiring medical opinion.
• To undertake internal and external quality control of all aspects of the Blood Sciences test repertoire to ensure highest quality of service from all performed tests.
• To ensure laboratory diagnostic tests and procedures are performed accurately and efficiently and results validated macroscopically and microscopically and judgement used in determining if further tests/procedures are necessary.
• To ensure that the performance of laboratory equipment within the section complies with standards and in the event of failure or mal-function takes prompt and appropriate action to ensure continued running of the section.
• To ensure that Blood Sciences conforms to all internally and externally defined quality standards.
• To work in compliance with local health and safety rules to ensure a safe working environment for you, colleagues and visitors. To adhere to department and Trust Health and Safety policies (including COSHH, Risk assessments and Standard Operating Procedures) and to report any non-compliances.

Person Specification

QUALIFICATIONS

• Accredited Degree
• Registration with Health and Care Professions Council
• Further specialist qualification (Fellowship of Institute of Biomedical Science/Masters degree)

• Management qualification

SKILLS

• Evidence of effective leadership skills
• Strong analytical, organisational and planning skills
• Able to understand complex problems quickly and to identify workable solutions
• Evidence of effective team building skills
• Ability to multitask
• Good hand eye co-ordination

• Keyboard and IT related skills

KNOWLEDGE, TRAINING and EXPERIENCE

• Previous experience in a Senior BMS role with supervisory responsibilities in a Blood Sciences related discipline
• Extensive experience and in depth specialist knowledge of Clinical Biochemistry, Haematology or Immunology
• Broad experience of all the main sections of a Blood Sciences related discipline
• Promote and partake in Continuous Professional Development
• Firm understanding of UKAS accreditation requirements
• Experience of implementing automation in Blood Sciences
• Experience of writing SOPs
• Experience of quality issues in Blood Sciences (Audit, EQA & IQC)
• Practical experience of management
• Experience in training
• Working knowledge of Health & Safety issues
• Experience of problem solving and maintaining and trouble shooting equipment
• Sound working knowledge of the Data Protection Act

• Experience of dealing with grievance procedures
• Experience of Appraisal system
• Experience of stock control
• Experience of and training in undertaking staff appraisals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust

Address

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

United Kingdom

Employer's website

https://careers.nuth.nhs.uk/why-us