IT SUPPORT APPRENTICE
Role
The role is a great introduction to the IT Industry. The team that the person will join is responsible for the smooth running of Oakdale’s IT Services. Delivering IT support and assisting with technological innovations and projects. The below responsibilities are what an apprentice at Oakdale can expect to be involved in:
- End User IT support
- Onboarding / Offboarding colleagues
- Asset & Stock Management
- Proactive Device Monitoring and Resolution
- Documentation / Process management
- Assisting with Infrastructure projects
About you (Technical Experience):
- Computer Literacy
- Experience helping others with IT related problems - desired (not required)
About you:
- Proactive approach to your workload
- Willingness to learn and adapt to new technologies
- Friendly, warm and welcoming
- A team player with a “one team” mentality
- Accuracy with time management and attention to detail
Requirements:
- 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
- Full UK driving licence (desired)
What we offer:
- Opportunity to work in a friendly, supportive, and growing organisation making a real difference to people’s lives
- 21 days annual leave + bank holidays (pro-rata)
- Enhanced occupational sick pay
- Competitive pension contribution
- Cycle to work and tech schemes
- Technology benefit scheme – laptops, mobiles, appliances & more
- Fully funded flu vaccinations
- Employee discounts and wellbeing support
- Agile and flexible working from day one
- Ongoing CPD and professional development
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
- Information Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills. Your training will include gaining a Level 3 Information Communication qualification.
Over 90% of our apprentices move on to permanent full-time employment in the tech industry. There are also opportunities to extend your training with a higher-level Apprenticeship Programme.
Just IT have already helped over 1000 people start their tech and digital careers with an apprenticeship.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- JUST IT TRAINING LIMITED
- Working Week
- Monday to Friday, 9.00am to 5.00pm.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Thursday, 11th December 2025
- Start Date
- Saturday, 20th December 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
Qualifications
- English GCSE, grade 4/C and above (Essential)
- Math GCSE, grade 4/C and above (Essential)
About the Employer
- Company
- The Oakdale Centre
- Location
- Grove Manse, Town Street, Horsforth, Leeds, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted
- Company
- The Oakdale Centre
- Location
- Grove Manse, Town Street, Horsforth, Leeds, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £14,722.50 a year
- Posted