Administrator (Part-time)
Job summary
THE PHARMACIST NETWORK Administrator (Part-time) Job Description Reports to: Business Operations Coordinator Direct reports: None Location: Newcastle, Hybrid typically 2 days onsite per week, balance worked remotely Working pattern: Part-time, 2430 hours per week across 4 days Salary: £26,000 £27,000 full-time equivalent depending on experience, pro-rata to hours worked (24 hrs: approx. £16,640 £17,280 30 hrs: approx. £20,800 £21,600)
Main duties of the job
About TPN and the role: The Pharmacist Network (TPN) is a pharmacist-led organisation providing managed pharmacist and pharmacy technician services to NHS primary care. TPN's team of 250+ pharmacists and pharmacy technicians support 500+ GP practice sites across the UK through three core services: Script Hub, ARRS+, and Extended Access Service. The Administrator keeps the day-to-day administration of the TPN central team running. It is a broad, hands-on support role: managing shared inboxes and correspondence, maintaining accurate records across TPN's systems, preparing documentation, and coordinating the routine processes that keep a busy operations function moving. The role suits someone organised and IT literate who is comfortable owning routine work end to end, spotting when something has been missed, and keeping records clean without being chased.
About us
The Pharmacist Network is a pharmacist-led organisation providing high-quality pharmacist and pharmacy technician services to general practices nationwide. We are committed to delivering patient-centred care and fostering a culture of positivity, transparency and excellence. Our workforce of over 250 pharmacists and pharmacy technicians is supported by an experienced senior clinical team who facilitate training, development and workflow management across primary care and PCN settings.
Job description
Job responsibilities
Key accountabilities:
1. Manage TPN's shared administrative inboxes — triaging enquiries, responding to routine correspondence, and routing what needs a specialist to the right person.
2. Maintain accurate, current records across TPN's systems and shared drives — data entry, file management, version control, and routine housekeeping.
3. Prepare and format documents, templates, reports, and correspondence to a consistent standard.
4. Support the compliance administration around TPN's workforce — collating and filing documentation, tracking what is outstanding, and flagging gaps for the responsible manager.
5. Coordinate meetings and diary logistics — scheduling, room and video setup, circulating papers, and taking and distributing notes where required.
6. Provide administrative support to the wider central team on projects and recurring operational tasks.
7. Handle sensitive and confidential information in line with GDPR and TPN's data handling requirements.
8. Contribute to improving administrative processes — surfacing what is slow, duplicated, or manual, and helping tidy it up.
This list is not exhaustive; the role may include other administrative responsibilities as the central team develops.
Skills and experience
Essential skills:
• Organisation and prioritisation — managing a varied workload across competing requests without dropping detail
• IT literacy — confident across Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and quick to pick up new systems
• Accuracy and attention to detail, particularly in data entry and record keeping
• Clear written and verbal communication, including professional correspondence with colleagues and external contacts
• Discretion and confidentiality when handling personal and sensitive information
• Self-direction and initiative - comfortable organising and managing your own workload.
Essential experience:
• Prior administrative experience in an office, operations, or business support setting
• Experience maintaining records or databases with a high standard of accuracy
• Experience managing a shared inbox or handling routine correspondence on behalf of a team
Desirable:
• Healthcare, primary care, pharmacy, or NHS-adjacent experience
• Experience supporting a compliance, HR, or recruitment administration process
• Familiarity with CRM, ATS, or workflow systems (TPN is moving onto the Zoho ecosystem)
• Experience working in a hybrid team across multiple sites
Person Specification
Qualifications
- Prior administrative experience in an office, operations, or business support setting
- Experience maintaining records or databases with a high standard of accuracy
- Experience managing a shared inbox or handling routine correspondence on behalf of a team
- Healthcare, primary care, pharmacy, or NHS-adjacent experience
- Experience supporting a compliance, HR, or recruitment administration process
- Familiarity with CRM, ATS, or workflow systems (TPN is moving onto the Zoho ecosystem)
- Experience working in a hybrid team across multiple sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Pharmacist Network
Address
Newcastle Head Office
Newcastle upon Tyne
Tyne and Wear
NE4 7YB
United Kingdom
Employer's website
http://www.thepharmacistnetwork.co.uk/