Data Entry Administrator

Portfolio Group are proudly respresenting our client, a market leading software company, in their search for a Data Entry Administrator to support the wider department. We are looking for someone who has strong admin experience, exellent attention to detail and is used to multi-tasking in a fast paced environment. This is a very busy role with a lot of responsibility including, Data migration, maintaining records, data reconciliation and analysis. You will work closely with all departments and liaise with managers and SLT so confidence is also a must! If you are looking for a new challenge, have a strong admin / Data Entry background and customer service skills, please apply today and we'll be in touch!

Purpose

Support the group businesses software implementation plan and maintain absence and data records across multiple software platforms, ensuring data accuracy and alignment through data reconciliation processes. Contribute to team activities, analysing and inputting data to be migrated from group, legacy and external software applications on to the system. Be available to take client inbound calls to support the Service Desk during busier periods. In addition, carry out client Data Migration activity also as required.

Hours of work

Rota basis of either 8:00am - 16:00pm, 8:30am - 16:30pm, 9:00am - 17:00pm, 9:30am - 17:30pm

Day-to-day responsibilities include but are not limited to the below:

• Accurately input data from multiple sources to support the initial software implementation project across the UK Group of companies
• Maintain accurate records across multiple HR and Payroll software platforms, to ensure data alignment
• Perform weekly and monthly data governance checks and correct discrepancies
• Conduct calendar and tax year reconciliation of data and produce accurate reports to support payroll runs

• Support the data migration team to Safely and Securely export data from the legacy Online system
• Accurately input data into yhe system in the correct format
• Liaise with internal Account Managers to understand Data Entry requirements
• Keep accurate record of work carried out in Excel and Salesforce
• Ensure Account Managers are updated by email when work is complete
• Liaise with clients by telephone and email when queries arise
• Work to timescales and Service Level Agreements
• Be available to take inbound calls to support the wider service team

Key requirements

• An excellent working knowledge of Microsoft office particularly Excel
• Detail oriented
• Stakeholder management
• Excellent verbal and written communication skills
• Previous experience in data entry admin

Benefits

• Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales)
• Private health care cover after 5 years' service
• New business referral scheme
• Access to Health Shield
• Access to the EAP service
• Refer a friend scheme
• Paid birthday leave
• Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service
• Group life insurance
• Eye care contribution
• Free fruit
• Travel Season Ticket loan scheme
• Milestone recognition
• Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
• Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
• Park Inn 20% off food and drink
• Revolution De Cuba food and drink discount
• Cycle 2 Work scheme* after probationary period
• On site Gym
• Bright Exchange perks

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The Portfolio Group are acting on behalf of our client in recruiting for this position.