Account Executive/Project Co-ordinator - 1 day a week in Oxford
Who Will I be Working for?
A fantastic Oxford-based technology organisation, skilled at developing digital communication tools that support professionals in accessing timely expertise and advice. Its services are designed to improve collaboration, streamline decision-making processes and enhance overall efficiency within large, complex systems. The company works with organisations across the UK to help strengthen connectivity and service delivery. Whilst the company has grown significantly, it still retains its start-up mentality, encouraging new ideas, knowledge sharing and team work. The company are very flexible regarding home working but will require at least one day a week in their central Oxford office.
What will I be doing?
You will be supporting a team of Account Managers on the delivery of multiple projects. Although your focus will be on a recent large business win, you will also assist with other projects as the business requires. This will be a varied and exciting role, requiring excellent communication skills and the ability to juggle lots of tasks.
Specific Responsibilities:-
- Stakeholder management & relationship building: Work with the AM to ensure expectations of stakeholders are met, ensuring project documentation is maintained to include all key information.
- Strategy & Growth: Support the AM in the delivery of the project strategy/ monitoring activity data (and any wider KPIs) to ensure growth is reviewed.
- Objection handling & problem solving: Ensure appropriate conversations happen with client and key stakeholders to identify their objectives and challenges and develops robust recommendations to achieve or overcome these.
- Reporting & Analysis: Support the AM in the creation of any bespoke reporting requirements, supporting with the delivery and interpretation of monthly reports to clients and makes recommendations for next steps based on insights.
- Client Satisfaction: Ensure surveys go out to all key users on a regular basis. Work with the Marketing team to ensure surveys are appropriate for users, based on service provided as well as collating and interpreting results. Work with AM to develop action.
What skills and experience are required?:-
- Planning and organisation: Ability to manage tasks simultaneously, accurately, and according to priority
- Excellent attention to detail
- Good working knowledge of Excel
- Excellent communication and relationship building skills
What else do I need to know?
This is a permanent role. My client’s offices are based in Oxford city centre. You will be expected to work one day a week in the office as a minimum. The benefits include:-
- 25 days annual leave + bank holidays
- Time in service (up to 5 days extra annual leave, receive 1 day for every year after 2 years)
- 5% Pension Contribution (employer and employee)
- Private Medical Insurance provided by Healix
- Free eye test
- Free flu vaccination
- Cycle to work scheme
- Octopus Electric vehicle salary sacrifice scheme
- Employee Assistance Programme
- 5x days dependency leave
- 1x volunteer day per year
- Training Programme access
- Incentive scheme – rewarding commercial and non-commercial success
Hours: 37.5 hours / week (08:00-16:30 or 08:30-17:00 or 09:00-17:30)
We really hope this great role appeals to you and you decide to apply! We love hearing from you and really appreciate every single application that we receive. We wish we could respond to your CV personally but due to the high number of responses we receive this just isn't possible.
No terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Your data will be treated respectfully and in line with GDPR regulations. Our privacy policy is available on our website.