1st / 2nd Line IT Support

IT Support Technician (Temporary)
Long Hanborough (On-site) | Full-time

We’re recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment.

This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly.

Key responsibilities:

• Setting up laptops, desktops, monitors, and peripherals

• Installing and configuring software (Windows / Microsoft 365)

• Troubleshooting hardware, software, and basic network issues

• Supporting user queries (e.g. password resets, access issues)

• Managing IT equipment, stock, and inventory

• Logging tickets and escalating issues where required

About you:

• Experience in IT support, service desk, or desktop support

• Strong knowledge of Windows OS and Microsoft 365

• Confident with hardware setup and basic troubleshooting

• Organised, methodical, and able to work independently

• Good communication and customer service skills

This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.