Junior IT Systems Trainer
Job summary
Full time, permanent position
Are you passionate about technology and helping others develop new skills? We're looking for a motivated and enthusiastic Junior IT Systems Trainer to join our EPR Services / Health Informatics team.
The post holder will support the delivery of high-quality IT training and digital learning resources for Trust staff, with a particular focus on Electronic Patient Record (EPR) systems and other centrally managed clinical IT systems. You will help design and maintain eLearning content, training videos, and user guides, as well as deliver face-to-face and virtual training sessions to a wide range of clinical and non-clinical staff.
We are #Proud2BDigital, and the impact we have on enhancing healthcare services. As a team, we foster a culture of collaboration, creativity, and continuous innovation, ensuring that we provide cutting-edge solutions that support our NHS mission. We value and are proud of our professionalism, with one of a few organisations nationally operating at Level 2 in Digital Skills Development and will provide membership to a professional body for the first year of your employment.
If you're passionate about using digital, data and technology to shape the future of healthcare, and want skills and experience in using the very latest technologies we want you to join us in making a difference.
For any questions or queries about the role:Sarah Cox, IT Training Team Lead - sarah.cox20@nhs.net 01709 427790
Main duties of the job
In this role, you will support the development of digital learning content such as eLearning modules, videos and user guides, as well as deliver training through a mix of face-to-face, virtual and hands-on sessions. You will also provide second-line training support, helping users resolve issues and build confidence in their use of systems.
You will work closely with trainers, project teams and system specialists to support system changes, upgrades and go-live activity, ensuring staff are well prepared for new ways of working. Alongside this, you will help coordinate training activity, support service reporting, and contribute to the smooth day-to-day running of the training function.
This is an excellent opportunity for someone who enjoys helping others learn, has an interest in digital systems, and wants to develop a career in NHS IT training. You will be supported to grow your skills while making a real difference to staff experience and patient care.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk
All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship
Job description
Job responsibilities
Please see attached the job description and person specification for the full details about the role and the responsibilities.
Person Specification
Qualifications
- Maths and English GCSE/equivalent at grade C/level 4 or above.
- Level 4 qualification (HND, diploma or equivalent) in relevant technical/administrative or training subject (or equivalent occupational/professional experience).
- ICT Skills at Level 3 (or equivalent professional experience).
- Training Qualification at entry level or be willing to work towards in first year.
Skills and abilities
- Ability to work on own initiative, demonstrating appropriate troubleshooting and escalation methods.
- Demonstrated effective verbal and written communication skills in variety of environments.
- Analyses complex data obtained from several data sources to inform decision making.
- Demonstrates an ability to prioritise own workload and responds appropriately to quickly changing situations.
- Demonstrates effective team working.
- Ability to follow procedures/instruction accurately and meeting deadlines.
- Ability to motivate and influence others.
- Demonstrates ability to provide training and support to others.
Experience
- Experience of NHS EPR Systems.
- Experience of NHS.
- Experience of training/coaching/developing others.
- Experience of creating digital learning aids (eLearning/Videos/Guides).
- Experience of working in a team and managing relationships, communications with other teams / users / suppliers.
- Customer Service experience.
Knowledge
- Knowledge of Microsoft Office.
- Knowledge of IT systems and hardware.
- Customer Services techniques.
- Knowledge and understanding of administration of EPR systems.
- Knowledge of Teaching and Learning Techniques.
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
Woodside Building
Moorgate Road
Rotherham
S60 2TY
United Kingdom
Employer's website
https://www.therotherhamft.nhs.uk/