Technical Business Analyst

Elevate your tech career with purpose, impact, and opportunity.

If you have a passion for technology and the impact it can have on business processes, this is your chance to join a team where tradition meets innovation. At Royal Collection Trust you'll gain practical exposure from day one, supporting the business’s operation and contributing to a purpose that matters.

Our Systems Infrastructure team manages, develops and supports Royal Collection Trust's commercial and collections management systems, websites, and technical infrastructure across multiple UK sites. The guidance and insight it provides ensures the smooth running of our operations, as well as helping pave the way forward for the future.

As a Technical Business Analyst, you’ll analyse the entire range of business controls, systems and applications, their lifecycles, uses, suppliers and stakeholders for Royal Collection Trust’s specialist infrastructure, ensuring products and services meet business and user needs, compliance and risk standards, and are aligned with our organisational goals.

Key Responsibilities:

• Shape and deliver smart solutions by designing, evaluating, and implementing technology that meets business needs while maintaining quality and best practices.
• Drive projects with through Agile methodologies, helping teams prioritise, manage scope, and deliver minimum viable products (MVPs) quickly and effectively.
• Formulate operational support models, delivering the requisite knowledge transfer and solution documentation.
• Monitor the compliance of solutions against accepted standards and risk controls, planning and executing works, and managing relationships with suppliers and their products’ lifecycles to support this.
• Turn business needs into technical reality by working closely with stakeholders to analyse goals, processes, and challenges, and translate them into actionable requirements.
• Evaluate options and prove the value by assessing feasibility, quantifying benefits, contributing to business cases and supporting testing to validate outcomes.

Essential Criteria:

• You’ll have a recognised Project Management qualification (Agile preferred) at Practitioner level.
• You’ll have proven experience of managing complex stakeholder and supplier relationships, maintained through your excellent written and verbal communication skills.
• Digitally fluent and with a passion for technology, you’ll possess knowledge of delivering enterprise-level solutions.
• You’ll exhibit an analytical approach to problem solving and an outstanding eye for detail, showing initiative, whilst understanding when to seek guidance.
• Efficient and exceptionally organised, with the ability to multi-task, you’ll work well under pressure, juggling a varied workload and balancing priorities and deadlines.

What we offer:

We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
• Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
• Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.