Associate Digital Learning Designer/Systems Trainer
Job summary
We are looking for a motivated and creative Digital Learning Designer / Systems Trainer to support the implementation of the new CareFlow Electronic Patient Record (EPR) system at The Royal Wolverhampton NHS Trust. This is an 18-month fixed-term role that will play a key part in preparing our workforce for a major digital transformation.
Working as part of a collaborative training and digital learning team, you will contribute to the design, development, and delivery of high-quality learning resources. You will help produce engaging digital content and support the facilitation of blended and face-to-face training sessions for staff across the organisation. This is a hybrid role, requiring attendance on site at least once a week, with on-site presence increasing as we approach launch. Depending on your experience, you may also take on additional responsibilities for classroom-based training delivery.
We welcome applicants with experience in one or more of the following areas:
- Creating digital learning materials, user guides, and instructional content.
- Working collaboratively with colleagues and stakeholders to design engaging learning experiences.
- Supporting the delivery of virtual, blended, and in-person training sessions.
- Using tools such as Articulate Storyline, Rise, Adobe Creative Cloud, Adobe Captivate, or similar software to develop eLearning, videos, and training assets.
- Evaluating training effectiveness and contributing to continuous improvement.
Main duties of the job
- Work collaboratively with key stakeholders to design, develop, and deliver high-quality, engaging, and innovative digital learning materials, as well as face-to-face training resources, to support an excellent end-user learning experience.
- Partner with subject matter experts (SMEs) and business leads to identify the most effective blended learning approaches for the CareFlow EPR rollout.
- Identify learner needs and design training materials that are accessible, inclusive, and aligned with organisational requirements.
- Work closely with the wider training team to adapt existing face-to-face content into digital formats, with a strong emphasis on scenario-based learning, and translate storyboards into compelling digital learning experiences.
- Design and develop digital learning courses using authoring tools, graphic design software, video, and animation tools.
- Support the ongoing use, maintenance, and development of the Learning Management System (LMS), ensuring content is easy to navigate and supports high levels of learner engagement.
About us
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Job description
Job responsibilities
We are particularly interested in candidates who have:
- Strong communication and presentation skills, with the ability to engage and support learners effectively.
- A willingness to develop skills in transforming subject matter expert content into clear, accessible digital learning resources.
- An understanding of basic graphic design and layout principles.
- An interest in healthcare education and supporting staff through digital change.
- An understanding of digital systems and the principles of systems training.
- A willingness to learn about Electronic Patient Record (EPR) systems and associated clinical and administrative workflows.
Please refer to the attached job description and person specification for the full list of duties and responsibilities.
Person Specification
Qualifications
- Educated to Degree level or equivalent experience
- Professional online/eLearning qualification or a willingness to work towards
Experience
- Experience in designing and creating effective digital learning
- Ability to work closely with SMEs to transform content into engaging learning
- Experience of content creation, interactive visual design and developing digital learning
- Knowledge of planning, writing, creation, editing, QA and testing processes
- A passion for learning experience and user-centric design and understanding of different learning approaches/methodologies
- Knowledge of script writing, graphic design, animation, and accessible design
- Experience using digital creation tools e.g Articulate 360/Rise, Adobe Creative Suite, Adobe Captivate, Vyond
- Experience of implementing and delivering digital solutions on LMS (e.g. Totara)
Personal Skills
- Ability to multi-task, manage time and work to tight deadlines
- Ability to work collaboratively within a team and manage stakeholder relationships
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
The Royal Wolverhampton NHS Trust
Address
New Cross Hospital
Wolverhampton
WV10 0QP
United Kingdom
Employer's website
https://www.royalwolverhampton.nhs.uk/