Oracle ERP Technical Support Consultant

Location: York (Hybrid with the ability to travel to the client's office if required occasionally)

Duration: 7 months

Key Essential Skills:

• Deep experience (5+ years) with core financial modules:
  • Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CE), Fixed Assets (FA), Intercompany (ICO), Accounting Sub Ledger (ASL), General Ledger (GL), Oracle Tax (ZX)
• Experience with reporting tools: BI Publisher, OTBI, FRS
• ERP System Support & Configuration
• Relevant experience working in financial/commercial roles preferably within the insurance sector
• Hands-on experience in supporting and configuring Oracle ERP for finance teams
• Experience managing security, patching, updates, and integrations
• Strong troubleshooting and root cause analysis across Oracle ERP and data interfaces
• Experience coordinating with Oracle Support for resolution
• Systems Integration & Data Flow
• Understanding of how data transfers between Oracle modules and related applications
• Familiarity with data mapping, ETL, or Middleware tools

Desirable Skills:

• Ability to translate technical information to non-technical individuals is essential, as well as the ability to present this to a range of audiences at different levels of the organisation in a clear and concise way
• Excellent communication skills
• Familiarity with project delivery methodologies (Agile/Waterfall)
• Knowledge of Oracle quarterly updates/patching processes
• Experience with offshore or nearshore collaboration models

Overview:

• The role we are currently hiring for is to provide backfill ERP Oracle support to the business, manage change implementation and fulfil best practice approach and governance over this technology. Within this role you will be expected to have a strong understanding of our insurance client and how the Oracle technology supports both the central and business unit finance functions. This position sits within a team of hybrid technical/functional specialists, supporting Oracle Cloud software services.

Role & Responsibilities:

• Manage, from both technical and functional perspective, Oracle ERP in support of Finance function; including security, updates, process development and documentation etc.
• Design and configure Oracle ERP in order to deliver and maintain a solution that best accommodates the needs of the business
• Supporting the Business through their key financial processes ensuring that the system is effectively supporting their needs
• Monitor and maintain the Oracle systems ensuring that processes are operating effectively and that data is transferring between the various applications correctly
• Problem and incident management of issues arising on the Oracle platform as well as the data movements between the different systems.
• Working effectively with other areas of Group IT to ensure that changes and issue resolution are performed effectively and efficiently
• Problem solving to identify and resolve issues associated with Oracle applications and related components
• Active engagement in the planning, scoping, managing and creation of deliverables as part of a team supporting/implementing ERP functionalities
• Delivery of tasks related to the Oracle technology including support, change and test related activities
• Where appropriate, be involved in the requirements gathering process, providing guidance and support to ensure decisions are made in line with strategy and standards
• Help to establish best practices around the support of the Oracle platform working with project teams and business partners
• Liaising with Oracle Support to ensure issues are effectively resolved and to assist in the implementation of ongoing patch changes on the platform

Outline Thebes Group:

Thebes Group is a leading UK wide IT infrastructure technology consultancy. We are well-known for our extensive talent pool of highly competent IT professionals and exclusive Academy programmes, which provide a great opportunity to undertake technical training in core disciplines. Thebes work with a number of leading vendors, Government, financial institutions and insurance companies including investment banks, brokers and hedge funds.

Thebes does IT solutions & services differently from most other IT service providers. As an Assured Outcome Provider (AOP) we have spent fifteen years willingly sharing the client's risk with them by focusing on outputs (ie quality service & solutions and ROI) rather than inputs (ie pricelists and headcount). We do this by fitting our skills, solutions & capabilities to needs, augmenting our staff with enthusiastic professionals from our Academy programme and remaining flexible as our clients' needs change.