Desktop Support Engineer

Think Specialist Recruitment are delighted to be working with a leading organisation based in the Watford area. This company have an exciting opportunity for a Desktop Engineer to join their IT team. This position will be supporting and enhancing the office infrastructure and office desktop support. Salary - £35,340 plus great benefits including an enhanced pension and more.Hybrid working after trainingSome of the duties will include:

• Building both Windows machines and Macs
• Troubleshooting user issues on Windows and Macs
• Support MS Office products
• Creating, managing and deleting user accounts across all systems as required using Active Directory and 3rd party systems such as Salesforce and NetSuite
• Providing printer support
• Providing email support to users
• Desktop and laptop builds and patching
• Setting VPN access and troubleshooting issues experienced by existing VPN users
• Supporting the office WiFi and office network
• Providing support with mobile phones including Android and iOS
• Tracking the work through the ticketing system

The suitable candidate:

• Previous experience within a similar position with 2 years experience
• Good communication skills on all levels
• A great team player
• Ability to work on own initiative
• Can do attitude
• Must be local to Watford to be able to commute to the office

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support