Senior IT Engineer - London, UK

Senior IT Engineer - London, UK (Linde Group)

Linde Group is seeking a highly skilled, polished, reliable, and experienced Senior IT Engineer to join our dynamic IT engineering and consulting team in the greater London Area.

This is an onsite position (up to five days per week) blending hands-on technical troubleshooting and IT experience with strong client-facing and client relationship management skills.

About Linde Group

Linde Group provides best-in-class professional IT & Cybersecurity Services. We are tech agnostic, support a wide variety of technologies, and offer a client-focused approach, avoiding one-size-fits-all models. We partner with some of the most innovative and rapidly growing companies, including current and former clients like Apple, AirBnB, Pinterest, and Uber.

Key Responsibilities

As a Senior IT Engineer, you will deliver a polite, professional, and white-glove client experience.

Technical Responsibilities

• Provide Tier 1, Tier 2, and Tier 3 IT support, including troubleshooting hardware, software, networking, and user issues across diverse client environments.
• Install, configure, and support systems across Google Workspace, macOS, and Windows environments.
• Lead the scoping, design, and implementation of IT projects, ensuring alignment with client requirements and industry best practices.
• Utilize in-depth knowledge of Microsoft and Google ecosystems, including Azure, Office 365, and Google Workspace.
• Manage Identity Providers (IdPs) and Single Sign-On (SSO) solutions.
• Administer Endpoint Management/MDMs like Kandji/Iru, Intune (or equivalent) for device management and compliance.
• Implement data backup and disaster recovery solutions as per client requirements.
• Ensure IT systems and processes adhere to relevant compliance standards (e.g., CIS, NIST 800-171, ISO 27001, HIPAA, GDPR, CCPA, SOC2, and SEC is highly preferred).
• Lead and mentor junior engineers and consultants.

Consulting Responsibilities

• Deliver a polished, professional client experience with excellent communication and interpersonal skills.
• Track multiple priorities and communicate timelines, dependencies, and key deadlines to relevant stakeholders.
• Provide high quality of service and client consulting, including problem-solving and issue resolution.
• Ability to partner with and communicate effectively with non-technical stakeholders.
• Work collaboratively with our company headquarters in the U.S. and continuously expand technical knowledge.

Qualifications

• Experience: 10+ years of IT engineering and consulting experience.
• Proven ability to implement complex IT environments and projects.
• Cross-platform expertise, including proficiency in Microsoft Technologies, Google Workspace/Google Cloud, AWS, Identity Providers (IdPs), Endpoint Management/MDMs, Network Management, Cloud Servers and Solutions, Cybersecurity, and Data Backup/Disaster Recovery (BCDR).
• Advanced certifications are a plus: Google Cloud Professional, Microsoft Certified: Azure Solutions Architect, Okta Certified Administrator, CompTIA Network+/CCNP, NIST 800-171/CMMC compliance.
• Willingness to travel to London or EU client sites as needed.
• Ability to work flexible hours and manage multiple clients simultaneously.

If you thrive in fast-paced environments, adapt quickly to different systems, and are highly organized and responsible, apply now!