Network NOC Engineer/SC Cleared Only

Position: Network NOC Engineer

Location: Cheltenham, UK - Hybrid Two days onsite

Duration: Permanent

Responsibilities:

Technical NOC Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments.

Essential Requirement and Responsibilities

• Candidate must have valid Security Cleared.
• We need someone who can competently support the following technologies as a minimum as L3,(resolving incident, configure, upgrade, security etc) and have L3 level knowledge (design level).
  • CISCO Firepower and FortiGate Firewalls with IPS/IDS
  • CISCO Catalyst Switches
  • Fortigate RAS VPN with MFA

• Should have clear concepts on OSPF/BGP, different type of resiliency configuration.
• Strong Network Data and Security knowledge.
• Strong knowledge of configuring Router, Switches, and Firewalls.
• Prior experience of NoC/Incident Handling and supporting Network technologies such as routing/switching, Firewalls, load balancers, and proxies that underpin multiple data centres.
• Experience working with alerting and monitoring tools such as Manage Engine OPS manager, CISCO DNA-C, Prime, Nagios etc.
• Experience working with any ITSM tool such as Service Now.
• Strong verbal and written communication skills.
• Role includes P1 Operational on-call support, subject to scheduling.
• Document and control Standard Operating Procedure (SOP's) for IT processes.